Sofitel Paris Arc de Triomphe

I was very skeptical to book this property, as I saw some negative reviews. We went at 2 PM to the hotel. they gave rooms promptly. After using one of the rooms for taking the shower we complained that it was uncomfortable (no shower, tub bath) room, immediately they changed it. They cleaned rooms everyday, Rooms are good size. Room cleaning is good too. If they miss something, they will replace right away We did not eat at the restaurant so I cant comment. Another interesting thing that happened. Yesterday at 10 pm after walking for several miles I was just relaxing in the lobby. A middle eastern lady was upset that she did not get the right rooms (she says she ordered the right rooms), she was raising the voice. Goergietta was on duty and fixed the to the customer satisfaction in no time. The middle eastern lady was very happy as she got free upgrade. We stayed for one week nothing to complain. All compliments. This hotel is about 5 to 10 mnt walking distance to major shopping centers. The gate keepers are good, reception is good, management is good and helpful. We are 4 people with 8 suitcases and they arranged a big taxi at 5 AM in the morning. If I go to Paris again this is my hotel where we are going to stay. MY family enjoyed a lot top.

If you want to be within walking distance of the Metro (which connects easily to any Paris attraction from the Louvre to Versailles) then this hotel is an excellent choice. We had a junior suite and it was simply superb. The staff could not have been more friendly (and I'm from a small rural USA town!). Most spoke English but my wife and I tried to speak some French (with a smile and help from the staff). Just a ten minute walk and you are on the Champs Elysee or at the Arc de Triomphe and a Metro connection. This year (2009) Paris prices are at least 200% higher than typical USA prices (especially in hotels), however "cafe et pan" (coffee and bread or if you prefer croissants) in the morning are more economically available at the many smaller street establishments nearby in all directions (we highly recommend the "Cafe Le Washington" on the corner of Rue Washington and Rue Lamennais for morning coffee and croissants.... and a singing proprietor!!). For dinner, easily one can walk to the many many warm restaurants found within 0.5 miles along the Rue du Fauborg Saint-Honore'. If you like an evening drink the "Le Windsor" lounge in the hotel is excellent but very pricey by USA standards, especially with current Euro to dollar rates. But remember you are on vacation...... relax and splurge a little!! This Sofitel is the perfect centerpiece for your visit to beautiful Paris.

Excellent hotel and friendly staff who made our stay an absolute pleasure. As it was a 40th Birthday present for my wife I let the hotel know, and they were fabulous, they upgraded us to a junior suite, and gave us a chocolate cake and a present. The hotel is ideal for access to the Champs Elysees, the Arc de Triomphe, and the Metro. Only down side to the hotel is the cost of breakfast is a little high, but there are many small cafѐs close by and when the weather is nice its lovely to sit outside with a coffee I highly recommend the hotel and would use it again next time we visit Paris