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Ivan
19 Nov 2023 - 24 Nov 2023
reviewed on expedia
4 out of 5 stars
Let me begin by saying that this resort is very remote and getting anything to it is done by boat and quite challenging.
It is the perfect place to just switch off, forget about your everyday worries, and recharge.
A big storm went through the island few days before my family and I arrived there and as a result we had no WiFi in the room for 5/6 days and no TV at all. The staff was on "Fiji time" pretty often and would either forget parts of your order at the restaurant at times or take too long to serve. However, the local people are probably the friendliest I have encountered all my life and I've travelled all over the world. The smile never leaves their faces and they greet you every time they see you. They never expect you to tip them either, so all that very friendly behavior is pretty genuine. I'm glad I booked an all-inclusive package as the prices at the restaurants and bar were pretty expensive. Our room was kept clean every day and the food was much better than I expected after reading so many negative comments in the reviews. I drank a lot of their water and I never felt sick either. The tropical sun was extremely intense, so make sure to bring that sun screen with you.
The highlights for me were the beautiful local people, the warm Novermber weather, and the gorgeous sea. I brought a drone with me and took some beautiful aerial shots.
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Jodi
9 Oct 2023 - 15 Oct 2023
reviewed on expedia
5 out of 5 stars
Just got back from a week-long holiday to Sheraton Tokoriki. Like many have said previously, we were also a bit concerned with reviews. I am now a firm believer that there are just some people that are miserable and would complain about everything. From the welcoming songs on the beach to the farewell in the lobby, the Sheraton Tokoriki is just something special. Realizing that we are on a remote island and on “Fiji Time”, this resort did not disappoint. The staff was warm and friendly and, so very accommodating. Service in restaurants was a bit on Fiji Time but we did not mind this with the gorgeous views. The grounds were immaculate and the reef for snorkeling was one of the healthiest we have ever seen. They take pride in sharing the Fijian way. I hurt my knee when I was there and Vil was so kind to gather noni (kura) leaves and wrap my leg in traditional Fijian medicine. Truly miraculous. Had a Renaissance massage at the spa and it was definitely 5 stars (cannot remember the therapist's name). Johnny and Israel at the bar were fantastic. So full of energy and fun to visit with. Vani, our room staff, always stocked our room and it was completely clean from top to bottom. Epi in the dining room was great! We really loved that the staff liked to share information about life in Fiji. We had an Ocean Front King room and loved it. Extremely quiet and private even though it was on the family side. We also opted for the all- inclusive package which included meals,
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Dolores
13 Sept 2023 - 18 Sept 2023
reviewed on wotif
5 out of 5 stars
Amazing! The staff is above and beyond. Outstanding service, friendliness, just excellent. I will highly recommend friends and family to come here.
You feel part of the family and you can tell how people are happy here. Its geniune!
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Debra
2 Sept 2023 - 6 Sept 2023
reviewed on wotif
5 out of 5 stars
We loved staying at Tokoriki Sheraton. Anything we needed, staff were always happy to assist. Often offerred a ride in the buggy when heading to the other end of the resort - kids love that! I recommend getting an inclusive option and taking snacks/beverages as there is only hotel prices for the bar. The breakfast buffet was AMAZING! Also recommend taking your own snorkel gear if you have, but you can hire and they tow you out to the edge of the reef - some of the best snorkling we have done. Fantastic room service each day. My only complaint was the TV in the rooms - one worked well but not all channels were available, the other was very glitchy and the kids would only want to watch TV in our bedroom. :)
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Faizal
1 Aug 2023 - 4 Aug 2023
reviewed on hcom
5 out of 5 stars
Our favorite place we stayed for our 2 weeks family vacation. Staff are so welcoming and they really make you feel like home away from home.
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Roseli
12 Apr 2023 - 21 Apr 2023
reviewed on hcom
5 out of 5 stars
We recently had the pleasure of visiting the Sheraton Resort & Spa, Tokoriki Island Fiji, for my 60th birthday celebration. We arrived by Island Hoppers helicopter, and the view was absolutely stunning. From the moment we arrived, we were met with a warm welcome and the beautiful scenery of the island. We were also greeted by a Tokoriki welcome song and a delicious juice that was so refreshing! The staff was incredibly friendly and helpful, and even upgraded our room to an ocean-front view. The accommodations were top-notch, and we couldn't have asked for a better experience. We also enjoyed the stunning views of the beach from our canopy.
The resort itself was amazing and had something to offer for everyone. There were a variety of activities. The pool was especially nice, and we enjoyed swimming and relaxing in it. The restaurants were all delicious and had a wide selection of dishes. Our family are vegetarian, and it was an incredible wonder to find delicious plant-based dishes around us. The activities were also great and included snorkeling, kayaking, jet skiing, pool aerobics with teacher Vili was incredibly fun and the afternoon pool volleyball was so nice and more. The incredible people that work at the aquatic rental were really well taken care of and ensured the safety of guests. We also learned some Fijian words such as "Bula", "Vinaka" and "Yadra".
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Balbina
15 Aug 2022 - 22 Aug 2022
reviewed on wotif
5 out of 5 stars
Me and my family loved everything. Beginning with all the staff they were beyond wonderful very loving and caring. To the chefs and every single staff member at Sheraton Tokoriki. I left in tears of how maxing these people are. My heart is full of joy and glad to have shared my holiday with them. I will definitely return soon.
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Rebecca
4 Aug 2022 - 7 Aug 2022
reviewed on wotif
5 out of 5 stars
We had an amazing time here !
Staff is very welcoming and friendly ; our daughter love the kids club , the have so many activities , it’s very clean , and very secure, the female and male sitters will go above and beyond to make our kids happy !
Excellent service from Eva, Dean , Tom , Iliesa , ( we forgot the rest of the Names) all the servers and managers that we had contact with, gave us a great service and put attention to all details so we can enjoy our days on the hotel !
Food was really good , drinks were delicious also !
Bure’s are amazing , beautiful rooms, clean with a lot of
Space , bathrooms are very clean and accessible.
Pool area is gorgeous and employees kept the areas clean all the time.
The guys from the water activities area where very nice and welcoming.
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PATRICK
16 Jul 2022 - 25 Jul 2022
reviewed on wotif
3 out of 5 stars
The staff were attentive and very pleasant. The room was fine and the views divine.
The food was not good. In fact it was below standard.
No fresh seafood and salads which was what we had expected. The food all had a packaged and frozen taste to it.
We felt the menus were inappropriate for a tropical resort.
Do adults and children want to eat lasagna and spaghetti bolognese in hot weather?
We would not return unless we had reports of an improved menu.