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Tivoli Hotel

4 star hotel
8.8/10 Excellent
(5548 verified Hotels.com guest reviews)
See verified family reviews (62)

generated by AI based on family reviews

Overview

The Tivoli Hotel is a great option for families visiting Copenhagen. While some guests mention minor issues with breakfast service and room size, many families highlight the hotel's fantastic play areas and activities for children, along with its convenient location and good transport links. The pool is also a popular feature with children, and the hotel offers adjoining rooms for added family convenience. Although some reviewers mention noise from trains, the overall feedback suggests a positive family experience.

Guest highlights

The fantastic play areas and activities for children
The convenient location and good transport links
The pool is a popular feature with children
Adjoining rooms available for families

About the hotel

This smoke-free hotel features 4 restaurants, an indoor pool, and 3 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a snack bar/deli, and a rooftop terrace are onsite.

Nearby attractions

Located near the beach, Tivoli Hotel is in Copenhagen City Centre neighborhood and is connected to the convention center. City Hall Square and Amalienborg Palace are notable landmarks, and some of the area's popular attractions include Tivoli Gardens and Copenhagen Zoo. Looking to enjoy an event or a game while in town? See what's going on at Royal Arena. Kayaking, water skiing, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

Popular amenities

Family friendly

Babysitting (surcharge)
Indoor pool
Laundry facilities
Playground
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

3 bars/lounges
4 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee weekdays 6:30 am–10:00 am: dkk 80-185 per person
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool access ramp on site
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Bicycle rentals
Fitness center
Hiking/biking trails
Indoor pool
Playground

Outdoor

Garden
Pool sun loungers
Rooftop terrace

Conveniences

Ballroom
Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Copenhagen Airport
7 km from this hotel
map

Reviews that mention...

Family Reviews

for Tivoli Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

62 reviews

Review data

5 star reviews

58%

4 star reviews

24%

3 star reviews

11%

2 star reviews

5%

1 star reviews

2%

We have selected a sample of reviews which reflect what families have said about Tivoli Hotel

Showing 1 - 10 of 62 reviews

Latest reviews (62)

C

Christopher

7 Aug 2024 - 14 Aug 2024
reviewed on hcom

5 out of 5 stars

Excellent hotel. I was unfaithful to the hotel I usually stay at in Copenhagen and chose this one for my trip. I was worried, because this place seems extremely “family friendly”, a term I usually avoid like the plague. But it wasn’t a problem, actually. Still very quiet and suitable, even for a child-hater like me.
S

Sinead

8 Aug 2024 - 10 Aug 2024
reviewed on hcom

3 out of 5 stars

Just ok. No robe no slippers no towels in room or tv remote had to call down a few times for these. Breakfast is mediocre one person serving coffee in the morning so queuing for ages not ideal with children. If you have small children better staying closer to the centre as a bit of a trek.
T

Troels

29 Jul 2024 - 31 Jul 2024
reviewed on hcom

5 out of 5 stars

Fantastic stay for our family. The rooms where great, but the play areas and actovities was amazing. The location of the hotel is great, and public transport is just outside the door.
B

Beth

24 Jul 2024 - 25 Jul 2024
reviewed on hcom

5 out of 5 stars

We had only one night stay at the hotel. General impression was very good. Our room was very nice and clean. Some noise from the trains, but not big of a bother since were too tired. Staff especially at the front desk were very friendly. We enjoyed time at the pool and the fact that the hotel is kid friendly. Breakfast was a bit chaotic. Ok vegan options. Keep it up:). We are definitely coming back :)
F

Filip

11 Jul 2024 - 13 Jul 2024
reviewed on hcom

5 out of 5 stars

Clean and excellent service and quality in rooms, food and staff. Great breakfast and nice child play area. Great for kids and family. Pool also nice, but way to clorinated!
A

Anette

11 Jul 2024 - 12 Jul 2024
reviewed on hcom

4 out of 5 stars

Okay hotel. Spent one night with the family, kids loved the play area, room was nice but breakfast was a fail (no coffee for 45mins)
L

Laila

3 Jul 2024 - 6 Jul 2024
reviewed on hcom

3 out of 5 stars

It's not worth it. We booked a room for 4 people, 2 adults and 2 kids. We got a small room w/ double bed and sofabed. The bathroom was in two parts, so the sink area was visible for the rest of the tiny hotelroom, only separated by glass walls. This means that every time one of us had to go to the bathroom, half of this tiny room got light from the sink area, very disturbing and noisy at night. There were blinds to one side, but little did they help. There were no shelfs for our clothes, so our suitcases occupied most of the tiny floor space most of the time. We were told to book time for breakfast the day before - never experienced that before - I don't think this is good hotelguest service, at best it is for the convenience of the hotel itself, but we would like to have breakfast when we feel like it, instead of prebooking the time the day before. Also told to prebook cleaning service the day before. Never experienced that before either. The staff were friendly but rather stiff. Breakfast was good though. Fitness and pool area were ok. We have tried several hotels, also budget hotels that were way more hotelguest friendly. But 8.000 + DKK for 3 nights stay in a tiny room, not worth it unless you would pay extra for somewhat fancy decorated rooms(!) In this case I would rather book a tiny room in a budget hotel with shelfs for the clothes, and flexible breakfast and cleaning services 😅
L

Lauren

30 Jun 2024 - 3 Jul 2024
reviewed on expedia

5 out of 5 stars

We stayed here for our wedding anniversary and the staff were lovely providing us with some wine and chocolate for our celebration. The staff were super friendly and very helpful at telling us what was around and providing us with our requests. The hotel itself was closely located to a shop (7Eleven) within walking distance and only a 14 minute walk or 2 minute bus ride to the main train station, making it very convenient for exploring the city via public transport! However, this was on a main road so wasn’t the quietest at night time. Although the beds sure made up for this as they were so comfy and we slept well! Overall the hotel was clean and a nice, friendly atmosphere. We only had one thing we disliked about the hotel and that was that there were many children in the pool splashing and being loud and there was no one around to manage this- this meant we couldn’t really relax and enjoy the pool or the stars on the roof of the pool as it was just far too loud and busy (we did try at different times of the day but it didn’t make a difference). I would of loved if there was a quiet hour or an adults only hour at the pool and this would have made our stay so much better. Overall 9/10 and would stay again but wouldn’t use the pool. Thanks so much for our stay in Copenhagen!!
L

Lui

28 Jun 2024 - 29 Jun 2024
reviewed on hcom

2 out of 5 stars

Ordered by Hotels.com including breakfast, but the hotel was not able to see that in their booking system, so we got charged an additional 690 dkk for breakfast for 2 adults and two kids - which is 255% above the charged rate by Hotels.com, so in total we got charged 960 dkk for the breakfast... the breakfast was fine, but with two kids with no morning appetite, that is to much. The worst part was, that even though we could show the documentation of our order from Hotels.com, we couldn't avoid to pay again neither at the restaurant nor at the reception of the hotel. Further we got a SMS on the night of check-in with a link to reserve a time slot for our breakfast, which indicated, that our breakfast payment was registred. At least the service could inform, that breakfast was not included in our stay at that point (which it was though), so we would have been aware of this already at check-in.
P

Philip

10 May 2024 - 11 May 2024
reviewed on hcom

3 out of 5 stars

Acceptable hotel with everything you’d expect from a business hotel. But we were travelling as a family which meant that we weren’t too impressed as there is absolutely no connection between the amusement park and this hotel except a few design items.
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