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Lamar Renee
11 Jul 2024 - 15 Jul 2024
reviewed on orbitz
3 out of 5 stars
The hotel is a little OUTDATED. But very clean. If you are interested in the food for All inclusive. This is NOT ur spot. I KNEW from the reviews so opted not to get it. So happy I didnt as the food options are slim and EXPENSIVE. If you’re a drinker then go for it but u may still need to go out for food. There are plenty of places near to walk and get food. Not much to do here at the hotel as the activities are slim and the music at the pool is so low it’s like someone is playing music from a iPad.. there will be little to nothing to do here at night. If you want a nice family vacation with the kids this is for u, but single wanting to chill at night not ur spot. By the way there was never ever
Hot water in our room, I called for maintenance one day and they came and he turned the water in and said no. So don’t expect hot water… again everyone was nice and friendly and the place is clean and safe.. the pics are online are heavily filtered. Lastly the advertise 3 pools… I asked because I never seen 3 pools and I was told the 3rd pool is for the presidential suite
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Billy Ray Short
Invalid Date - Invalid Date
reviewed on orbitz
3 out of 5 stars
I liked the property’s closeness to the beach and to the marina. Dislikes - bed size in the room, dated shower, low water pressure. Limited food choices, 1 pool and no hot tub, limited activities for the kids onsite, all inclusive included bottom of the barrel drinks, and hotel refused refund after I got sick with food poisoning and elected to shorten my trip as a result.
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Bryna
9 Jun 2024 - 10 Jun 2024
reviewed on expedia
4 out of 5 stars
Nice hotel, they upgraded our family of 5 which was very nice! The pool was nice and large. There was happy hour onsite from 4-6:30pm which was nica and free breakfast. The beach was across a small street but easy to reach on foot.
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ERICK
11 May 2024 - 18 May 2024
reviewed on expedia
5 out of 5 stars
Small property needs some updating, but lovely and perfect for the family!
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caylie
2 Apr 2024 - 5 Apr 2024
reviewed on expedia
5 out of 5 stars
The staff were all so helpful and lovely to deal with, occasionally the poolside food was a bit slow but the staff was apologetic and did their best to get it to us as quickly as possible, check in was easy, and they got us to a clinic very quickly after hours when one of us had an accidental interaction with a sea urchin. Drinks were delicious and fast, not watered down in the least (quite the opposit lol), they were good to our kids, a really lovely few days of down time at the end of our trip. Also - husband forgot his wedding band and they went out of their way to get it back to us as quickly as they could - thank you!
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james
13 Mar 2024 - 20 Mar 2024
reviewed on expedia
5 out of 5 stars
Great place for a quiet and relaxing experience.
Great for families.
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Josh & Kim
14 Feb 2024 - 18 Feb 2024
reviewed on expedia
4 out of 5 stars
We traveled here for 4 nights with kids age 5-14. We did the all inclusive option. The beach location was nice. It was a public beach so no resort chairs or umbrellas were available. We felt safe here with children. Most of the food was just ok except the Italian restaurant was excellent. Food options were limited and quite slow. Drinks were great. Staff and service were excellent. The property was fairly small and there weren’t a lot of food or shopping options within walking distance. The rooms needed some upkeep, toilet was broken, air conditioning didn’t keep room very cool. Beds and pillows were not comfortable. Room was always very clean though. Overall, I’d give it an average rating.
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Hubbard
27 Jan 2024 - 30 Jan 2024
reviewed on orbitz
4 out of 5 stars
The wait staff at the bars and restaurants was excellent - very friendly and personable. The property location on Flamingo beach is outstanding - one of the most beautiful, swimmable, beaches in the area. The resort is well managed and maintained. However, the rooms need maintenance and upgrades to sustain the pricing. Our Junior Family suite was well equipped but had dirty windows overlooking the parking lot. The bathroom fixtures had the finish worn off with miss-matched tile colors and almost no water pressure in the shower. However, the bedding and AC were top of the line. We traveled without children, but they have a large kiddie pool completely shaded by a palapa with plenty of pool toys, and a newer playground set. The pool stays open into the evening with soft music, allowing for a peaceful evening swim before heading to the “5 O’clock Somewhere” bar or one of three on-site locations for dinner.
Overall, our experience was very good - but upgraded bathrooms and some attention to the areas seen by half the guests (parking lot) could make the property Excellent!
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JP H
27 Jan 2024 - 30 Jan 2024
reviewed on orbitz
3 out of 5 stars
We got a top floor room and we find out the ceiling was shaking very bad with loud noise because of all The roof top AC units, at 4 AM they agreed to change room to lower floor, and at 6 AM they started cutting wood with chainsaw for 2 days on the rows.. lots of kids in the pool..
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Naira
Invalid Date - Invalid Date
reviewed on expedia
2 out of 5 stars
We stayed with kids for 6 days. The hotel is not for a long stay. The pool was not clean enough, the resort restrooms weren’t clean as well. Only one main restaurant with mediocre food. We had an all inclusive option and sometimes ordered from menu. Would have to wait a long to get our food. The food wasn’t a good quality. No fruits during the lunch and dinner. No kids club and entertainment. No food options from 11 AM to 12 PM. The staff was not friendly at all. Liked the pool bar staff 👍. It was a headache to get a beach chairs. The beach is small with many locals. I don’t know what the others liked in this hotel I will not recommend to stay unless than 1 or 2 days. We arrived early and hotel had no options for early check in and it’s been first time happened that all inclusive hotel charged us extra 35$ per person just for staying at the property, before we were able to check in. Overall our room was pool view, clean and big enough with a balcony, but consider that no pool view rooms haven’t a balcony.