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Amer
8 Aug 2024 - 13 Aug 2024
reviewed on hcom
4 out of 5 stars
Overall we enjoyed our time at this place. Unfortunately, perhaps due to off season, we did not find several places around the resort closed, for example bar at the pool.
There were construction going on around the resort, which also seemed unsightly.
Cleaning service was not that great. Our room was not cleaned properly and we could find dirt and hair balls in the washroom and around the room. This was disappointing.
Washroom could use some shelves to place our shampoo and stuff, we had place all that on the floor.
Front office staff was very helpful and totally took care of us and for that we are grateful.
Breakfast was included, but it was not that much. But the staff and management was very kind and allow us to orders extra portion and that was greatly appreciated.
All in all, it is a good resort and I am sure that in main tourist season they would be much better in their ambiance and other services.
Thank you for making our stay and memorable one. My family did have a very good time.
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Courtney
28 Jun 2024 - 29 Jun 2024
reviewed on expedia
5 out of 5 stars
We stayed in a family treehouse and it was fabulous. The staff is so kind. There was a sloth hanging out by reception. The hot springs are gorgeous. It is paradise
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Karyn
7 Apr 2024 - 11 Apr 2024
reviewed on hcom
5 out of 5 stars
Beautiful family run resort . We stayed in the Deluxe Treehouse and it was wonderful up in the treetops! Hot springs were perfect on the property within walking distance .
Restaurant was under roof open air and the food was delicious . The owners Omar and Alejandro were so friendly. Jimmy was a great server and told us a lot about the animals ,flowers and island Such a wonderful Costa Rican slice of paradise !Thank you for sharing your property with us
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Melinda
15 Mar 2024 - 17 Mar 2024
reviewed on expedia
5 out of 5 stars
We enjoyed our stay. The restaurant was excellent along with the service. There is a pond next to the restaurant where you can see the fish, ducks and wildlife. The owner visited with us and was very friendly. It is a family affair each son works in a different area. The breakfast was included and was very nice. The gardens are beautiful as well as the vegetable garden they have on site. We would recommend this hotel.
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Kaitlyn
2 Mar 2024 - 4 Mar 2024
reviewed on expedia
5 out of 5 stars
The property is a little slice of paradise. It is very relaxing. There is a soccer field for the kids to play soccer. The staff is amazing and friendly. Jimmy even played soccer with my son. I highly recommend staying here!
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Codie
6 Feb 2024 - 10 Feb 2024
reviewed on hcom
5 out of 5 stars
Amazing treehouse and staff. Our kids had an incredible time exploring. We saw toucans right on the property. The drive to the resort is scenic and we found it enjoyable, so much to see and great sodas and markets along the way.
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Savita
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
This is one of the finest experience we had during this Trip.
A must stay for everyone, Cruize like experience with many Hot spring natural tubs ( Private for a family ), nice pools and Trails and indeed a hidden treasure.
Staff is exceptionally welcoming and make you feel safe and welcomed.
our Entire family would like to strongly recommend this property for anyone visiting CR and have plans to include mystic hanging bridges , Arenal volcanos and La Fortuna water falls. Best Location to camp here.
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VIJAYKUMAR REDDY
19 Dec 2023 - 22 Dec 2023
reviewed on expedia
3 out of 5 stars
Area around property is good but the property itself is not up to the standards. Toilet stopped working. I stayed with my family and felt like bathrooms were not clean. It was just OK. Breakfast was not great and have very few options. Though they say it is buffet breakfast it is limited to juices, fruites and coffee. Overall not great. Will not come again.
A
28 Feb 2024 - 1 Mar 2024
reviewed on hcom
5 out of 5 stars
The staff here is great. They are easily accessible and so willing to help with your experience on and off the property. They are very knowledgeable and added to the experience. The kids loved how much nature there was around we stayed in the deluxe bungalow which backed on to nothing out trees and they loved the hammocks. There is a walking trail that’s great for a quick morning hike right on the site. Have the Pinto Gallo for breakfast in the morning!