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The Springs Resort and Spa at Arenal

5 star hotel
9.8/10 Exceptional
(1003 verified Hotels.com guest reviews)
See verified family reviews (34)

generated by AI based on family reviews

Overview

The Springs Resort and Spa at Arenal is a fantastic family-friendly resort. Families will love the amazing hot springs, perfect for relaxing and enjoying time together. The resort also boasts various activities at Club Rio, including tubing, keeping kids entertained. Many reviewers highlighted the beautiful views of the volcano and rainforest, and the exceptional customer service. While some found the food a bit pricey, the overall experience is overwhelmingly positive, making it an ideal choice for a family getaway.

Guest highlights

The many hot springs perfect for all ages
The wide variety of activities available at Club Rio, such as tubing
The breathtaking views of the rainforest and Arenal volcano
The exceptional customer service and friendly staff

About the hotel

This smoke-free resort features 5 restaurants, 15 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.

Nearby attractions

Located in Arenal Hot Springs, The Springs Resort and Spa at Arenal is in the mountains and on a river. The area's natural beauty can be seen at Arenal Natura Ecological Park and Arenal Volcano National Park. Kalambu Hot Springs and Arenal Adventure World are also worth visiting. Water skiing, parasailing, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining nearby.

Popular amenities

Family friendly

15 outdoor pools
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Dvd player
Highchair
In-room child care (surcharge)
Laundry facilities
Refrigerator
Snack bar/deli
Supervised childcare (surcharge)
Waterslide

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges, 1 swim-up bar and 1 poolside bar
5 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–11 am: crc 20000-30000 for adults and crc 14000-20000 for children
Room service available

Spa

15 hot springs
6 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs open from 6:00 am - 9:00 pm
Hot springs water temperature (fahrenheit) - 99
Hot springs/mineral springs
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room
Turkish bath/hammam

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking

Things to do

15 outdoor pools
Billiards/pool table
Children's pool
Ecotours
Fishing
Fitness center
Full-service spa
Helicopter/airplane tours
Hiking/biking trails
Horse riding/rentals
Hot springs
Kayaking
Rafting
Rock climbing
Sauna
Shopping
Spa tub
Steam room

Outdoor

Bbq grill(s)
Garden
Picnic area
Pool sun loungers
Terrace

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand

More

Couples dining
Romance packages available
Smoke-free property

Nearest Airports

Airplane
Juan Santamaria International Airport
79 km from this hotel
Daniel Oduber Quiros International Airport
94 km from this hotel
map

Reviews that mention...

Family Reviews

for The Springs Resort and Spa at Arenal
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

34 reviews

Review data

5 star reviews

88%

4 star reviews

9%

3 star reviews

3%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Springs Resort and Spa at Arenal

Showing 1 - 10 of 34 reviews

Latest reviews (34)

J

Jennifer

28 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

Phenomenal resort! So much to do with 28 pools, beautiful grounds, mini golf, kids lounge, pool, Club Rio, etc.! Way beyond expectations!
H

Haifeng

22 Jun 2024 - 24 Jun 2024
reviewed on expedia

5 out of 5 stars

Nice hot spring and there have many games for family.
M

Monique

25 Jun 2024 - 27 Jun 2024
reviewed on hcom

5 out of 5 stars

Amazing view of volcano from our room. Very attentive and friendly service . We enjoyed tubing in river at club rio. The hot springs and water slide was wonderful to enjoy for whole family. Would stay here again!! Love it!
E

Eliot

23 Jun 2024 - 25 Jun 2024
reviewed on expedia

5 out of 5 stars

Fantastic property in great condition with excellent f&b options and lots of activities for the whole family
a

adi

23 Apr 2024 - 26 Apr 2024
reviewed on expedia

5 out of 5 stars

Perfect place for families.
T

Teresa

23 Mar 2024 - 27 Mar 2024
reviewed on hcom

5 out of 5 stars

Amazing service and amenities. Loved our time here. All the staff was outgoing and friendly. Club Rio was amazing with all the activities. Kids had a blast and were able to roam the resort safely. Highly recommend for a family vacation. Did not disappoint and our room was beautiful.
M

MIYOUNG

10 Feb 2024 - 12 Feb 2024
reviewed on expedia

5 out of 5 stars

Amazing hot springs throughout the property, also Club Rio offers fun activities option for families. Great view of rainforest and Arenal volcano.
N

Nathaniela

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Amazing resort, it has everything for a perfect vacation. Great service, we received a tour of the entire property. The staff is top notch! Enough activities for the kids. Various dining options. Would definitely stay again.
D

Diana

8 Nov 2023 - 10 Nov 2023
reviewed on expedia

5 out of 5 stars

Each time we have visited The Springs, the accommodations and staff are outstanding. We have experienced almost all of the activities at Club Rio and it never fails to amaze both our family and guests of the graciousness and care the staff takes to ensure an excellent time for all.
A

Angela

6 Sept 2023 - 7 Sept 2023
reviewed on expedia

4 out of 5 stars

I booked one night at the Springs resort. We primarily stayed at Amor Arenal which was much nicer, less costly and provided a huge delicious free breakfast each morning. Pros of the Springs include: #1–so many amazing hot springs.. we had plenty of time to do them all in one day. This resort would be ideal if traveling with family, kids, or in a large group. Cons— food mediocre and overpriced.. drinks were 15-20$ a piece, the room while clean and private was nowhere close to as nice as Amor Arenal where we got our own private casita with hot tub and the daily cost was less. All and all I would go back to the springs for a couple day stay when I travel with my kid.
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