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Hotel Mountain Paradise

3 1/2 star hotel
Kids stay free
8.6/10 Excellent
(757 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Hotel Mountain Paradise is a lovely family-friendly hotel with spacious rooms and bathrooms, many offering stunning views of the Arenal Volcano. Families will appreciate the resort's beautiful pool area and the delicious breakfast buffet. While some guests mention needing to dine off-site, many others rave about the on-site restaurant. The hotel is conveniently located, feels safe and offers easy parking. Guests consistently highlight the friendly and helpful staff.

Guest highlights

The spacious rooms and bathrooms
The beautiful pool area
The delicious breakfast buffet
The friendly and helpful staff

About the hotel

2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.

Nearby attractions

Located in La Fortuna, Hotel Mountain Paradise is in a rural area and in the mountains. Arenal Volcano National Park and Children's Eternal Rainforest reflect the area's natural beauty and area attractions include Kalambu Hot Springs and Arenal Adventure World. Wellness Park Costa Rica and Butterfly Conservatory are also worth visiting. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

Popular amenities

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 250+ mbps (good for 3–5 people or up to 10 devices)

Food and drink

1 poolside bar and 1 bar
2 restaurants
Free buffet breakfast available daily 6:30 am–9:30 am
Room service available

Spa

Aromatherapy
Body treatments
Body wraps
Facials
Hydrotherapy
Massage - swedish
Massage/treatment rooms
Mud bath
Spa open daily

Guest services

Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
This property does not have elevators
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Children's pool
Full-service spa
Outdoor pool
Spa tub

Outdoor

Garden
Terrace

Conveniences

Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Juan Santamaria International Airport
77 km from this hotel
Daniel Oduber Quiros International Airport
94 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Mountain Paradise
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

22%

3 star reviews

22%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Mountain Paradise

Latest reviews (9)

A

Arielle

12 Apr 2024 - 15 Apr 2024
reviewed on expedia

5 out of 5 stars

Gorgeous property with amazing views of Arenal Volcano. The rooms and bathrooms were very spacious and clean, also air conditioned. The pool area was lovely, and the restaurant had a nice breakfast buffet. I'll recommend this resort to friends and family, including families with kids.
C

Christopher

31 Mar 2024 - 4 Apr 2024
reviewed on expedia

3 out of 5 stars

Cute, rustic feel with nature all around which I liked. Great view from room of volcano. Worked for sleeping and in between excursions done outside of property. Only one restaurant that was just ok so definitely needed to go off property for eating. Pool area fine but temp too cool and hot tub not hot. Not very inviting to sit around pool and lounge. Not many pool chairs with large gravel area that was a waste of space. Definitely not a resort but just a nice, quiet place to sleep. Lots of baby ants in room but normal for this type of place and expected. Did love outside bathtub that got hot! Waterfall shower unique but took up alot of space and not much water. More counter space would have been good.
E

Ester

20 Mar 2024 - 23 Mar 2024
reviewed on expedia

5 out of 5 stars

We had a wonderful time at La Fortuna Mountain Paradise with our three kids for three nights. The place was clean and nice, and we stayed in one of the bigger villas with a pool out front. The free breakfast was awesome, especially with the kids, and had everything we needed to start the day. The place was well taken care of, and our kids loved the pool. It's in a great location not far from downtown, and it felt safe with easy parking. The staff was really nice and helpful. The only thing we'd suggest is eating dinner elsewhere in town, as the options there were better. But overall, we'd definitely recommend staying there.
A

ANATHEA

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

I am so glad we booked this place and not one of the others (we visited some of the others as friends stayed there) The entire area is stunningly beautiful. It’s so private and serene. Our room had a private heated pool with the most perfect view of the volcano. The restaurant was delicious and so affordable that our group of four literally ordered one of everything to try family style. We book massages everywhere we go, but their spa was the best massage of both my and my husbands life. I would go back just for the massage. It wasn’t even one of the fancy ones, just the “relax 60 min” massage. Anytime we wanted the golf cart to pick us up, they were there in a minute. Excellent staff, beautiful grounds, breath taking views, the rooms are stunning too. I wish I was more eloquent because I don’t think that words can capture how incredible this resort was. I usually like to try a different resort every time I travel, but this might be the first time where I will definitely book this resort again. 100/10 highly recommend
T

Twinkle

15 Dec 2023 - 19 Dec 2023
reviewed on expedia

5 out of 5 stars

Very fun hotel! They gave us an upgrade to owner suite with private parking and private pool. Our kids had tons of fun and took advantage of the pool. The room had two bedrooms and the kitchenette. Facility is conveniently located close to all the action. We loved it there and the staff was simply fantastic! Also, lots of birds here so you don’t have to go far away to watch all the colorful birdies!!
S

Silvia

17 Nov 2023 - 22 Nov 2023
reviewed on expedia

4 out of 5 stars

This property was a great location for our family. The houses were the perfect size and just what we needed. Could use some updating as things are a little dated but overall a great option. Rooms were clean and staff friendly.
A

Alexandre

8 Apr 2023 - 13 Apr 2023
reviewed on expedia

5 out of 5 stars

Well maintained property with beautiful gardens and many birds. Very friendly and helpful staff. Family-friendly and treated our children very well. They were very helpful in helping us to book some last-minute excursions. The one problem was that they had accidentally double-booked our villa for part of our stay, but they called to explain the error and then more than made up for it by upgrading us to the presidential villa with a heated private pool. Amazing.
S

Sarah

Invalid Date - Invalid Date
reviewed on hcom

3 out of 5 stars

We came to Mountain Paradise with high expectations , we were a bit disappointed. Our room was nice and the king/queen bed combo was great. The washroom was huge but the waterfall shower soaked the entire floor each time you used it and there was NO counter space around the sink. The patio was very nice. The big crack under the patio door let all the worms crawl in - not so nice. Towel animals were cute. The supper we paid a LOT for in the hotel restaurant was disgusting! Worse meal we had in Costa Rica (four meals and only was one close to edible) and we covered from Arenal all the way Panama! Breakfast was good much to our relief! Bizarre!! When we told the front desk about the meal he said, oh. maybe you could write your comment in the guest book!! Laundry charged us $56 USD to do 17 items-highway robbery! The heated pool was great, but no hot tub. We were told there were welcome drinks at the pool bar, but then found out they were a nasty fruit punch that tasted like tang, and that the bartended really resented serving free drinks. He was so grumpy and stone faced that we decided to just leave the drinks and avoid the bar. Not a great way to get people to drink,spend or TIP! Overall our visit was average. The guy who drove the gold cart was lovely and greeted our kids every time he say them. The front desk staff were ok. We would not choose this hotel again. The best part was our Baldi Hot Springs visit - now that is a nice hotel!
A

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

This is a beautiful hotel! The grounds are very lush and beautiful with a lot of birds flying around everywhere. The rooms are clean and very private with jacuzzis. Beautiful bathroom with waterfall shower. The breakfast was very good. The only complaint is that we didn't have internet in our room. One of the reasons we booked this hotel was because it said it had free wi-fi in the rooms. My husband needed to do some important work for his job on the internet and we needed to talk to our kids on Skype everyday to check on them. The staff seemed willing to try to do something about it but then another person on the staff told us that they always have have a problem with the internet in the rooms and they can't do anything about it. So they could at least be honest about it and say they don't have internet in the rooms. We also had small problems with the air conditioning remote. They had to change one because it didn't work, etc... But besides that everything was great!
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