1/29

Canopy by Hilton Hangzhou West Lake

4 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(51 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

Nearby attractions

Located in Shangcheng neighborhood, Canopy by Hilton Hangzhou West Lake is connected to a shopping center. Notable landmarks in the area include Qinghefang Old Street and Beishan St, and travelers wishing to experience a bit of culture can try China National Silk Museum. Xihu Tiandi and Zhejiang Science and Technology Museum are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 coffee shop/cafe
Continental breakfast available for a fee daily 7:00 am–10:30 am: cny 138 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Outdoor

Garden
Outdoor furniture
Terrace

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Lockers available

More

Renovated entire property - december 2020
Smoke-free property

Nearest Airport

Airplane
Hangzhou Xiaoshan International Airport
26 km from this hotel
map

Reviews that mention...

Family Reviews

for Canopy by Hilton Hangzhou West Lake
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

1 reviews

Review data

5 star reviews

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4 star reviews

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We have selected a sample of reviews which reflect what families have said about Canopy by Hilton Hangzhou West Lake

Latest reviews (1)

F

Frances Yu

3 Dec 2021 - 4 Dec 2021
reviewed on hcom

5 out of 5 stars

We had a fine stay. We checked in on Saturday around noon time n it was quiet busy but the staff was able to provide the room within one hour n helped bring our luggage to the room. We were also given extra two hours late check out while bringing the baby w us. All staffs in the hotel were nice n super friendly including the doorman n restaurant team. The team was definitely well trained. Very good stay.
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