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DoubleTree by Hilton Quebec Resort

4 star hotel
Connecting rooms
9.2/10 Wonderful
(1007 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The DoubleTree by Hilton Quebec Resort is a great option for families seeking a relaxing getaway. Families appreciate the spacious rooms, clean facilities, and friendly staff. While the on-site spa may be busy at times, the resort offers a sauna and hot tub for relaxation. The hotel's location is convenient, with easy access to major roadways and free parking, although a car is recommended for reaching local attractions. Note that the breakfast, while all-you-can-eat, has received mixed reviews.

Guest highlights

Spacious rooms exceeding expectations for the price.
Exceptionally comfortable beds and modern bathrooms.
Extremely friendly and accommodating staff.
Peaceful and quiet location, despite highway proximity.

About the hotel

Along with a golf course, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

DoubleTree by Hilton Quebec Resort is located in Quartier 4-2, a neighborhood in Québec City, and is near the airport and near a train station. Huron-Wendat Museum and Le Capitole are cultural highlights, and some of the area's landmarks include Old Port Quebec City and Seminary of Quebec. Looking to enjoy an event or a game while in town? See what's going on at Videotron Centre, or consider a night out at Palais Montcalm. Spend some time exploring the area's activities, including outlet shopping and downhill skiing.

Popular amenities

Family friendly

Laundry facilities
Mini-fridge
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 7:00 am–11:00 am: cad 24 for adults and cad 12 for children
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

18 holes of golf
Fitness center

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Jean Lesage International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for DoubleTree by Hilton Quebec Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

67%

4 star reviews

8%

3 star reviews

8%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton Quebec Resort

Showing 1 - 10 of 12 reviews

Latest reviews (12)

S

Simrandeep

29 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

Had a great time with family!
K

Kylee

14 Jun 2024 - 18 Jun 2024
reviewed on expedia

5 out of 5 stars

We really enjoyed our stay here and we were pleasantly surprised with the hotel. The facilities were very clean and relatively quiet. We had no issues hearing our neighbours or any outside sounds. The property itself is beautiful and secluded. We thought due to the proximity of the highway we’d be hearing lots of noise but surprisingly you barely realized you were next to a major highway. It’s about 15 minutes from popular tourist attractions and parking was free and extremely easy. The breakfast was good but simple, I don’t necessarily think it’s worth the $24 but it is all you can eat which was nice. Staff were super friendly and helpful. The gym was all new and barely used, a bit hot in the room but aside from that the equipment was great The “resort” aspect was a little less than we expected, it was only a sauna and a hot bath but either way it was lovely. The only thing I will mention is that it’s difficult to truly enjoy the spa. Lots of children running around, screaming and splashing in the hot bath made it difficult to relax and the 10 pm closing really limited the time we were really able to use the spa. Of course that isn’t the hotels fault but I think implementing an adults only hour would really benefit. Once the spa finally quieted down we only had about 10 minutes before it was closed. Again, not the hotels fault but it was a bit frustrating not being able to enjoy the pool Overall extremely happy with our stay. We’ll definitely be returning!
F

Fatema

18 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

Amazing Stay experience! I visited with family and Location is very peaceful and staff is very welcoming and professional. I would definitely recommend this! Thank you team!
l

luke

18 Feb 2024 - 21 Feb 2024
reviewed on expedia

5 out of 5 stars

Had a great time staying over for a few days. Our kids loved it and gave two thumbs up. Thanks!
L

Luna

9 Mar 2024 - 13 Mar 2024
reviewed on expedia

5 out of 5 stars

The room exceeds expectations in size for its price range. The bed is exceptionally comfortable, and the modern walk-in shower adds to the appeal. The staff are extremely friendly and accommodating. My family and I are thoroughly enjoying our stay and plan to return. I highly recommend this hotel to others.
S

Sascha

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

This was pretty much as bad as it gets. First of all, we had booked a room with bathtub, but sadly when we arrived there was none to be found. We got moved to a new room after one night, which had a bathtub, bare big enough for a toddler. At that time we were done complaining about it though, as we had been upgraded to it. We stayed for 4 days and our room was not cleaned once during our stay. The restaurant (Dijon) was another story altogether. We had ordered stake at our first night, and it was severely overlooked . Out of politeness we did not complain. Breakfast the next morning was rough. It was an overpriced and underwhelming Continental buffet. We took 2 yogurt cups with us and when we were about to eat them we realized they were expired for a week already. I brought this to the attention of the waiting staff, and they took them away, but did not bring new ones. When checking the buffet later I saw that the entire yogurts were all expired and had not been remived, and it was 30 minutes after our initial comment. The waiting staff then again went to the kitchen and finally the items were removed. The staff then also complained that I did not leave a tip for the breakfast. I was actually surprised to get a bill at all after being served expired food, and the response was an angry look and a comment along the lines of - it is not my fault you picked expired items. Overall very disappointing experience, and quite the surprising one, compared to previous HILTON visits
M

Massiel

Invalid Date - Invalid Date
reviewed on orbitz

4 out of 5 stars

Hotel is easily accessible to highway. Free and convenient parking. A car is a must for this location. We drove to Old Québec and parked in lower part. We arrived within 20 min. Spent the day in Old Québec and returned to hotel after dinner. The drive back in the evening was under 15 min. King suite for family of 2 adults/2 kids. The suite included a separate room with a comfortable king-size bed, a closet with several wooden hangers, 2 drawers, and a TV mounted on the wall. Suite had a small seating area where the couch converted into a Full size Murphy bed -- which is more comfortable than sleeping on a sofa. There was a good size writing desk/chair, additional closet space with shelves, small lounge chair, and second TV. Shower/bathroom was spacious. The sink only had one sink/faucet but the counter top and under sink shelf was spacious. Suite was clean. Everything worked properly. Areas of improvement: • Hotel does not offer a shuttle service to Old Québec. • King suite only had one AC unit to cool 3 rooms (master room, seating room and bathroom). We stayed during the hot/humid summer month. To keep the master room somewhat cool at night, people sleeping on the Murphy bed (next to the AC unit) were freezing at night. • pool was small. Second (even smaller) pool was under construction. AVOID eating at the hotel. Breakfast was terrible and expensive. 24CAN gets you cold, defrosted potatoes; overcooked, defrosted bacon; cheap OJ; weak coffee; yogurt and toast.
G

Gonzalo

1 Jul 2023 - 2 Jul 2023
reviewed on orbitz

5 out of 5 stars

ideal for families, quiet, pool, sauna and gym, excellent. Room, very clean, spacious, golf course view. personnel very nice, breakfast was outstanding.
I

Irina

28 Dec 2022 - 1 Jan 2023
reviewed on orbitz

5 out of 5 stars

Clean. Cozy. Helpful staff. Great for families.
A

ANEELA

Invalid Date - Invalid Date
reviewed on orbitz

2 out of 5 stars

Everything was nice but what I didn’t like is that they haven’t inform us that you have to pay whenever you watch a movie. My daughter watched TV just like she does in every hotel and I got a bill of 57.46$. This should be mentioned specially to the parents having kids that everything that you watch on TV will be charged. I stayed in many hotels but I never faced such thing so I am quite disappointed but at the same time happy that I stayed only one night because if I would stay 2-3 nights I would get a bill of 200$.
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