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JW Marriott The Rosseau Muskoka Resort & Spa

4 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(940 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

JW Marriott The Rosseau Muskoka Resort & Spa is a great option for families. The resort boasts amazing pools, a beautiful beach, and a welcoming atmosphere. Families will appreciate the resort's excellent amenities, including the indoor/outdoor pool and hot tub, and the friendly and accommodating staff. While some minor maintenance issues have been noted in certain rooms, the overall cleanliness and service are consistently praised. The resort offers a range of dining options, although they may be on the pricier side.

Guest highlights

The amazing pools and beautiful beach
The welcoming and accommodating staff, particularly in the restaurant
The overall cleanliness and comfort of the rooms

About the hotel

Catch some rays on JW Marriott The Rosseau Muskoka Resort & Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.

Nearby attractions

Located in Muskoka Lakes, JW Marriott The Rosseau Muskoka Resort & Spa is on a private beach. Aspen Valley Wildlife Sanctuary is a popular area attraction and if an activity is on the agenda, The Rock Golf Course and Muskoka Lakes Winery are worth checking out. Enjoy the area's slopes with a ski area and skiing, and don't miss out on the snowmobiling.

Popular amenities

Family friendly

2 outdoor pools
Children's pool
Free cribs/infant beds
Grocery/convenience store
Indoor pool
Kitchenette
Laundry facilities
Microwave
Mini-fridge
Separate dining area

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
5 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7 am–11 am: cad 29 per person
Room service available

Spa

11 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

2 outdoor pools
24-hour fitness center
3 spa tubs
Boat tours
Canoeing
Children's pool
Cross-country skiing
Fishing
Free bicycle rentals
Full-service spa
Indoor pool
Kayaking
Motor boating
Motorized watercraft
Sauna
Segway rentals/tours
Shopping
Snowshoeing
Steam room
Water skiing
Ziplining

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Private beachfront location
Rooftop terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Library

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Family Reviews

for JW Marriott The Rosseau Muskoka Resort & Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

13 reviews

Review data

5 star reviews

62%

4 star reviews

31%

3 star reviews

8%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about JW Marriott The Rosseau Muskoka Resort & Spa

Showing 1 - 10 of 13 reviews

Latest reviews (13)

A

Amber

22 Aug 2024 - 25 Aug 2024
reviewed on hcom

5 out of 5 stars

Everything about our stay was phenomenal. The hotel, pools, beach were all amazing and the staff was totally welcoming and accommodating for our family, including a 2 yr old and a 5 mth baby. Ebin was the sweetest in the restaurant, making our omelettes each morning and helping out my 2 yr old with picking her own items, what a treat! Thank you to everyone for the white glove experience! We will most definitely be back! 😁
K

Kate

27 May 2024 - 28 May 2024
reviewed on hcom

3 out of 5 stars

We travelled for our son’s 10th birthday and to test whether we wanted to book a two week stay in the summer. We travelled with 3 children including a baby, it took 90 minutes to get a baby crib at nighttime and I had to call 3 times to remind them. We ordered room service in the evening and was told it would take 30-40 minutes, it took 75 minutes and our children’s food was cold and inedible at which stage the kitchen was just shutting. We wanted to order room service for breakfast but my husband spent 30 minutes trying to call but no one was picking up. When we checked out we had to fight to have the kids meals comped. When we asked if the hotel was busy we were told it wasn’t, which doesn’t bode well for the peak season.
L

Laura

13 Apr 2024 - 14 Apr 2024
reviewed on expedia

5 out of 5 stars

Very comfortable and staff friendly. Nice for kids end family
V

Valentina

29 Mar 2024 - 30 Mar 2024
reviewed on hcom

4 out of 5 stars

We stayed in a 2-bedroom suite with courtyard view. The room was very clean and comfortable. However the room only had one full bathroom with a shower. This was a bit of an inconvenience for a family of 5. Overall you can tell the building is old and some renovations are needed in the rooms. However, the cleanliness made up for it. Service was always great at the front desk but very slow in the bar area. Be prepared to pay $15+ for drinks. The indoor/outdoor pool and hot tub were great! Overall, a good stay and will come back to experience it in the winter/summer (not many activities available in the spring).
J

JINSUNG

11 Nov 2023 - 13 Nov 2023
reviewed on expedia

5 out of 5 stars

Nice place to rest for family.
O

Ozan

2 Sept 2023 - 3 Sept 2023
reviewed on expedia

5 out of 5 stars

very nice resort with all these options like outdoor and indoor facilities. We loved it as family and definitely thinking to come back again
S

Sara

17 Aug 2023 - 19 Aug 2023
reviewed on expedia

5 out of 5 stars

The hotel did not disappoint us at all. The room was very clean and well equipped. The staff all around were friendly, helpful and informative. Dining options very good but a bit pricey. Food was excellent and staff were well trained to serve us. A great stay for adults and kids.
F

Fred

26 Jul 2023 - 30 Jul 2023
reviewed on expedia

5 out of 5 stars

Great staff, service and facilities. Perfect for families.
S

Suk

28 Jul 2023 - 30 Jul 2023
reviewed on expedia

4 out of 5 stars

We love the pool areas. The room was very clean. They need to make an effort to fix things though that are broken down. The hot tub has tiles missing on top that doesn't look good. Walls have cracks on corner of drywall area. Clean the balcony as well. Just general maintenance needs to be done. This is a great place to come too for our family but I'm hoping this is rectified for next year's visit.
J

Jennifer

8 Jul 2023 - 9 Jul 2023
reviewed on expedia

5 out of 5 stars

Absolutely beautiful hitel, fantastic amenities for enjoying the lake, including water activities and very family friendly.
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