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Best Western Inn On The Bay

2 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Best Western Inn On The Bay is a great option for families visiting Owen Sound. Families appreciate the spacious rooms, excellent on-site restaurant with delicious meals and great service, and the hotel's convenient location near a walking/biking trail and playground. The beautiful bay views are also a significant plus. While some guests have noted past cleanliness issues, many recent reviews highlight a positive experience and outstanding service.

Guest highlights

The excellent on-site restaurant with delicious food and great service.
The spacious rooms and suites.
The convenient location near a walking/biking trail and playground, offering beautiful bay views.
The helpful and accommodating staff, going above and beyond for family reunions and other events.

About the hotel

This smoke-free hotel features a fitness center, a bar/lounge, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.

Nearby attractions

Located in Owen Sound, Best Western Inn On The Bay is near the bay. Toboggan Hill and Stone Tree Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bayview Escarpment Provincial Park and Lake Huron. Owen Sound Marine-Rail Museum and Story Book Park are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
Full breakfast available for a fee 6:30 am–noon on weekdays and 8:00 am–noon on weekends: cad 7.99-13.99 for adults and cad 2.99-5.99 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Fitness center
Sauna
Spa tub
Steam room

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Inn On The Bay
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

11%

3 star reviews

22%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Inn On The Bay

Latest reviews (9)

I

Iman

28 Jul 2024 - 1 Aug 2024
reviewed on hcom

5 out of 5 stars

Our entire stay from check--in, to room size cleanliness, amenities, closeness, room service, housekeeping, dining, location, surrounding views to check-out was smooth and better than expected. This was our first family stay at this hotel. Overall service was outstanding especially when wishing you well at check out by Guest Service Taylor. Friendly, professional and informative. This place is highly recommended. Will definitely return.
A

Angela

12 Mar 2024 - 13 Mar 2024
reviewed on expedia

5 out of 5 stars

Great location and staff friendly. Restaurant was a nice bonus as meals were excellent and great service. Have recommended to family for a weekend getaway
C

Claudia

19 Aug 2023 - 20 Aug 2023
reviewed on expedia

3 out of 5 stars

The hotel is in Owen sound. And lots of parking outside and rooms are big. But for what I paid not worth it! Old dirty carpets on the floors and no buffet breakfast and no kids breakfast. Only a few choices and not cheap. Nothing in the room about breakfast,lunch or dinner. Als check in lady and men are looking not interested and are not very friendly. I wxpeimore from a three star hotel
S

SHEILA

2 Aug 2023 - 3 Aug 2023
reviewed on expedia

5 out of 5 stars

it was our first time in Owen Sound. the location was perfect as it is in between Tobermory and Sauble Beach! we had a wonderful stay at Best Western Inn. the facility is clean and well kept. staff are great and polite. highly recommended! will high likely stay here again on our next family trip!
K

Katherine

12 Aug 2022 - 14 Aug 2022
reviewed on hcom

5 out of 5 stars

Nice scenic location on bike/walking trail Plug for car nice touch Had kitchenette suite No toaster bring your own if with family Microwave and fridge for use though Lovely venue restaurant and staff
J

Jessica

31 Jul 2022 - 1 Aug 2022
reviewed on expedia

3 out of 5 stars

The staff is friendly. The room was dirty, dog hair all over the floor and the bathroom smelled of pee bad. We covered the carpet with all the bedding from the extra bed. A nice little park for kids nearby. Water views were surprisingly better than i expected. Anyways, it got the job done for the one night. :)
A

Adrian

24 Jun 2022 - 28 Jun 2022
reviewed on hcom

4 out of 5 stars

Good sized suite, great view of the bay. Private (card) entry to floor. Restaurant food also great, with outdoor space to enjoy the sunset. Walking path next to hotel with access to the water and playground nearby for the kids. Would stay again.
M

MICHAEL

13 May 2022 - 15 May 2022
reviewed on orbitz

5 out of 5 stars

We had a family reunion banquet. 20 people, 4 generations, stayed there 2 nights. The staff were super helpful and accommodating, providing us with a range of things needed for infants and the elderly in our group. The dinner was beautiful, dinner service was excellent, and all was done with care and thoughtfulness. The hotel staff also communicated extremely well with us in the weeks leading up to the event and took all the worry out of the planning. We highly recommend.
A

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

We had a GREAT experience at this hotel. The rooms were clean and inviting, the views were great. Only 2 small Jacuzzi tubs- not great for older kids but perfect for my 2 yr old twins! Expedia had not sent the reservation to the hotel, they had kept rooms aside cause apparently this happens a lot with Expedia. Owen Sound was completely sold out- so had they not held rooms aside we would have been out of luck! So happy to have chosen this hotel!
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