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Chateau Saint John Trademark Collection by Wyndham

4 1/2 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(1587 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Chateau Saint John Trademark Collection by Wyndham offers spacious rooms and is praised for its exceptional service and warm welcome. Families appreciate the quiet rooms, and while the breakfast is described as better than average, some families note limitations in options for children. The hotel's location is convenient but may not be within walking distance of major attractions.

Guest highlights

The warm and welcoming atmosphere created by the friendly staff
Spacious rooms and large bathrooms
The quiet atmosphere of the hotel, even with some noise outside the rooms
Better than average breakfast

About the hotel

This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.

Nearby attractions

Located in Saint John, Chateau Saint John Trademark Collection by Wyndham is in the city center. Saint John City Market and Market Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rockwood Park and Stonehammer Geopark. Harbour Station and Lord Beaverbrook Rink are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Reception hall
Water dispenser

More

Fireplace in lobby
Shared microwave
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Chateau Saint John Trademark Collection by Wyndham
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

11%

3 star reviews

22%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Chateau Saint John Trademark Collection by Wyndham

Latest reviews (9)

A

Ashley

3 Nov 2023 - 4 Nov 2023
reviewed on expedia

5 out of 5 stars

It was exceptional for what my family and I needed it for.
J

John

25 Aug 2023 - 26 Aug 2023
reviewed on hcom

5 out of 5 stars

What a special place with a lovely family making you feel welcome from the moment you arrive. Thank you!
L

Laura

5 Aug 2023 - 7 Aug 2023
reviewed on travelocity

5 out of 5 stars

I would stay at this or it’s 2 sister hotels in a heartbeat. The desk and breakfast staff made us feel like family. They could not do enough to please us and gave lots of local suggestions
S

Scott

17 Mar 2023 - 20 Mar 2023
reviewed on travelocity

3 out of 5 stars

The rooms are very spacious. Bed are comfortable. Location is ideal and central to city. The breakfast is excellent. Staff working the breakfast are amazing. They alone make this hotel a 5 star. Recommend the hotel just because of the staff at the breakfast. Unfortunately there are some draw backs in regards to this hotel. The front staff are found to be smoking outside the front door on many occasions. The smoke is drawn into the hotel each time the doors open. Not a good first impression. Also, on our visit we were overwhelmed with other customers smoking Marijuana on our 5th floor. Hallways smelled terrible. Smell was coming into our room. It was daily and very often. So much that i cant imagine the cleaning staff not notice. I would not recommend this hotel for families.
j

james

5 Dec 2022 - 9 Dec 2022
reviewed on hcom

3 out of 5 stars

Hotel is in a good condition. Staff are helpful unless you forget you tooth brush and toothpaste. If you need these you are paying top dollar . Breakfast was good, coffee hot and great. Fresh fruit was a nice touch. Staff are helpful for weekly stays, weekend rates go up and don’t except CAA or Gov’t rate . They do have a hospital rate which was great as I had family in the hospital during my visit
A

Amie

22 Sept 2022 - 23 Sept 2022
reviewed on travelocity

5 out of 5 stars

We found this hotel absolutely gorgeous. The staff were super friendly and knowledgeable. They had a pack and play for our infant to sleep in.
K

Komal

5 Aug 2022 - 6 Aug 2022
reviewed on travelocity

4 out of 5 stars

The property was nice and rooms spacious but the hot breakfast to order was very limited and they had no milk for kids or cereal.
C

Christine

10 Jun 2022 - 15 Jun 2022
reviewed on hcom

5 out of 5 stars

We stayed in room 418 which was right at the end of the hall so it was quiet. Room was very large as was the bathroom. Bed was comfortable. Only downside for me was the pillows, way too soft for me. I would definitely stay again and would recommend to family or friends.
A

13 Jul 2023 - 16 Jul 2023
reviewed on hcom

5 out of 5 stars

We were pleased with this hotel stay. The rooms were very quiet - there was some kid running up and down the halls, and the room was quiet; there was road construction, and the room was quiet. The breakfast was better than average, the rooms were bigger than average and very clean, the air conditioning was effective, the staff were extremely friendly, and the location, while not within walking distance of anything interesting, was close enough. My only complaints are really *really* minor: the sink drain was slow, the pillows were poufy, the mini-fridge had no freezer section for my cold packs. We would absolutely stay here again.
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