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Best Western Plus Grand-Sault Hotel & Suites

3 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(837 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

The Best Western Plus Grand-Sault Hotel & Suites is a great option for families. Many guests highlight the spacious, clean rooms, comfortable beds, and excellent on-site amenities, including a pool and hot tub that are popular with children. The hotel also offers a convenient on-site restaurant and friendly, helpful staff. While some guests have noted issues such as an occasional smell in the rooms or minor maintenance concerns, the overall feedback points towards a positive family experience.

Guest highlights

Spacious, clean rooms with comfortable beds
Friendly and helpful staff
On-site pool and hot tub
On-site restaurant

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.

Nearby attractions

Best Western Plus Grand-Sault Hotel & Suites is located in Grand Falls. While the natural beauty of Aroostook National Wildlife Refuge and Commission Des Chutes and De La Gorge can be enjoyed by anyone, those looking for an activity can check out Grand Falls Golf Club. <br>Enjoy the area's slopes with cross-country skiing, and don't miss out on the snowmobiling and snowshoeing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast
Free reception (select days)
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool access ramp on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Plus Grand-Sault Hotel & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

62%

4 star reviews

12%

3 star reviews

12%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Grand-Sault Hotel & Suites

Latest reviews (8)

G

Glen

30 Oct 2023 - 31 Oct 2023
reviewed on expedia

5 out of 5 stars

Checked in for a family funeral. Staff very helpful. Hotel rooms spacious, clean and new. Great stay
E

Erich

5 Aug 2023 - 6 Aug 2023
reviewed on expedia

1 out of 5 stars

AVOID THIS HOTEL!!! Please avoid this hotel at all costs. My family and I recently stayed there. I had a confirmed reservation with a price from Expedia, but the hotel overcharged my card by a significant amount. Expedia contacted the hotel four times to get the hotel to refund the extra amount they overcharged but the hotel refused to cooperate with me or Expedia and did not even make their manager available. I spent countless hours on the phone with the hotel and Expedia, and the hotel refused to return my money. SHAMEFUL!!!
J

Janie-Claude

25 Jul 2023 - 26 Jul 2023
reviewed on orbitz

5 out of 5 stars

This is a great hotel! If you are passing through to get further into NB, you will sleep like a baby! The hotel is sound proof and the beds are super comfortable! It is super clean, the breakfast is amazing and the staff is happy, helpful and pleasant.
J

Janice

3 Jun 2023 - 4 Jun 2023
reviewed on orbitz

4 out of 5 stars

Enjoyed just about everything, but the hot tub/spa wasn’t working properly (no jets and the water level was low). Pool is very small but probably heat for kids under 12. Staff was very friendly, rooms were clean, breakfast enjoyable. We had an one night stay on our way through, so if we were to travel through, we would stay again.
M

Michael

27 Dec 2022 - 28 Dec 2022
reviewed on orbitz

5 out of 5 stars

This property is ideal for families. On-site restaurant, pool with hot tub, and the rooms are excellent! Beds are extremely comfortable. Lots of towels and toiletries provided. Staff was very efficient and friendly.
A

Angela

12 Jul 2022 - 13 Jul 2022
reviewed on orbitz

3 out of 5 stars

Check-in and check out prices was quick and seemless which makes a huge when you've been in the car for 6 hours with 2 young kids who need to go to bed. Staff were friendly. Breakfast was great! Or room smelled moldy and had a hard time sleeping because of it. There was dirt on the sheets in the pull out couch.
M

Maryse

13 May 2022 - 16 May 2022
reviewed on hcom

5 out of 5 stars

New Hotel, clean, friendly staff. Pool was clean and great for the kids.
A

4 Jan 2022 - 5 Jan 2022
reviewed on hcom

5 out of 5 stars

The best quality with reasonable price. Every family members loves this hotel. Super clean and friendly staff. Swimming pool and spa makes us relax. But no great restaurants nearby hotel. Bring your some instant foods. Every Room has microwave and freezer.
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