Best Western Plus Wine Country Hotel & Suites

About the hotel

This hotel features an indoor pool, a fitness center, and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.

Nearby attractions

Located in Westbank neighborhood, Best Western Plus Wine Country Hotel & Suites is connected to a shopping center. Capri Mall and Orchard Park Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Columbia Mountains and Gellatly Dog Beach. Looking to enjoy an event or a game while in town? See what's happening at Royal LePage Place or Prospera Place. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling.

Popular amenities

Family friendly

Free cribs/infant beds

Grocery/convenience store

Indoor pool

Laundry facilities

Microwave

Refrigerator

Waterslide

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Free continental breakfast

Guest services

24-hour front desk

Change of bedsheets (on request)

Change of towels (on request)

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible van parking

Things to do

Fitness center

Indoor pool

Spa tub

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

Water dispenser

More

Designated smoking areas (fines apply)

Fireplace in lobby

Tv in lobby

Water dispenser

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Reviews that mention...

All reviews (24)location (1)clean (8)staff (13)pool (10)cot (1)dining (2)playground (1)parking (2)waterpark (2)

Family Reviews

for Best Western Plus Wine Country Hotel & Suites

4.5 out of 5 stars

24 reviews

Review data

5 star reviews

83%

4 star reviews

8%

3 star reviews

0%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Wine Country Hotel & Suites

Showing 1 - 10 of 24 reviews

Latest reviews (24)

R

Roberta

5 Oct 2024 - 6 Oct 2024

reviewed on hcom

5 out of 5 stars

Took the kids and dog for an overnight stay. The hotel was in a great location, super friendly and helpful with great amenities. Definitely would stay here again!

K

Kathy

17 Aug 2024 - 23 Aug 2024

reviewed on hcom

5 out of 5 stars

There were a couple of nights that it was a bit noisy but the front desk staff took care of it right away. Granddaughters were a bit disappointed that the waffle makers were out of order. It would have been nice to watch some TV . There was only 1 channel that sort of had children shows on but not very often. Lots of sports channels. Not really geared for families....mostly business people.

S

Sophie

16 Jun 2024 - 22 Jun 2024

reviewed on expedia

5 out of 5 stars

Property was great and clean, easy to locate. Staff were so friendly and polite and welcoming!! So friendly they would try to contact us twice a day asking if we needed anything. Breakfast was awesome (other than the veggies patties) they had a variety each day which was nice as we stayed there for a week. My kids and husband loved the pool and splash park, super clean and we usually had it to ourselves.

C

Caitlynn

9 Jun 2024 - 10 Jun 2024

reviewed on expedia

5 out of 5 stars

We were welcomed by a huge smile from the sweetest receptionist that I’ve ever met. The hotel is gorgeous, the staff are amazing, the room was clean, the pool & splash park inside are fantastic! If you have a family don’t go anywhere else! Loved our stay!

I

Ifthi

27 May 2024 - 30 May 2024

reviewed on expedia

5 out of 5 stars

Good family place

K

Ken

1 Jun 2024 - 2 Jun 2024

reviewed on expedia

5 out of 5 stars

We were a party of four attending a family reunion in Kelowna. We booked a suite which was perfect because it gave us space and comfort to meet up and visit. Breakfast, while basic, was perfectly acceptable. Relatively new facility, clean, modern and comfortable. Recommended, esp for families and larger groups.

F

Fernando

2 Jun 2024 - 3 Jun 2024

reviewed on expedia

5 out of 5 stars

I love how you have dining options around. The pool was really fun with all the kids slides and play area. Impeccable room, comfortable bed, friendly and helpful staff.

C

Charlie

11 May 2024 - 12 May 2024

reviewed on expedia

5 out of 5 stars

Love the building! Its new, clean staff is friendly and professional. Just way too many kids

M

Matt

27 Apr 2024 - 28 Apr 2024

reviewed on expedia

5 out of 5 stars

Great experience and fun pool and slide for the kids!

S

Shantelle

5 Apr 2024 - 7 Apr 2024

reviewed on expedia

4 out of 5 stars

I have never stayed at this hotel before. I was there by myself for a working weekend. The good. 1) newer hotel with great amenities 2) fantastic room 3) comfy bed 4) great breakfast 5) very close to dining options 6) easy parking 7) friendly staff The not so good. 1) noisy - lots of families with kids running up and down the hallway, yelling and jumping in their rooms 2) hotel was fully booked so was unable to get the room requested 3) the bathroom was mostly clean, but there was scum in the corners of the shower and bathroom floor 4) the shower head pressure was crap Overall a decent stay, but would not stay again if it was a working weekend.