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Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

2 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1162 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

Holiday Inn Express Vancouver-Metrotown is a great option for families. Guests consistently praise the hotel's convenient location, connected to Metrotown Mall, making shopping and exploring the city easy. Families appreciate the delicious breakfast, offering a wide variety of choices, and the heated outdoor pool is a hit with children. The friendly and helpful staff also receive high praise.

Guest highlights

The included breakfast, with lots of options like eggs, bacon, and sausage.
The heated outdoor pool.
The incredibly convenient location, attached to Metrotown Mall and with easy access to transportation.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space. Housekeeping is available once per stay.

Nearby attractions

Located in Metrotown neighborhood, Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel is connected to a shopping center. Granville Island Public Market and Robson Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Capilano Suspension Bridge. Looking to enjoy an event or a game while in town? See what's going on at Rogers Arena. Spend some time exploring the area's activities, including ski lifts, snowboarding, and golfing. Guests appreciate the hotel's convenience to public transportation: Metrotown Station is just steps away and Patterson Station is 9 minutes by foot.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (once per stay)
Laundry facilities
Luggage storage
Multilingual staff
Ski storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Outdoor pool
Shopping

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Library

More

Smoke-free property

Nearest Airport

Airplane
Vancouver International Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

17 reviews

Review data

5 star reviews

59%

4 star reviews

12%

3 star reviews

6%

2 star reviews

0%

1 star reviews

24%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Showing 1 - 10 of 17 reviews

Latest reviews (17)

W

W Paul

12 Oct 2024 - 14 Oct 2024
reviewed on hcom

5 out of 5 stars

A weekend in Vancouver visiting family
M

Michelle

4 May 2024 - 7 May 2024
reviewed on expedia

4 out of 5 stars

I liked the breakfast it was great, the heated pool was nice for kids and the staff was lovely. We didn’t know the strain noise would be close but it didn’t bother us.
T

Terry

4 May 2024 - 8 May 2024
reviewed on expedia

5 out of 5 stars

Our family of four stayed four nights in May. This property was extremely clean. It was super convenient to Metrotown Mall and central to everything we wanted to do. The staff were friendly and helpful. We will definitely stay here again.
A

Allan

11 Apr 2024 - 15 Apr 2024
reviewed on expedia

5 out of 5 stars

Our family of 4 really enjoyed our stay. Being right at the mall was great for shopping and the easy access to transportation made travels across the lower mainland really easy. The included breakfast was perfect to start our days and the staff were responsive and friendly. We didn’t get a chance to go in the pool but could see it was heated so next time. We will definitely go back. The Skytrain noise did not bother us but I was familiar with what to expect. They do provide ear plugs for those with greater desert it’s than I.
L

Leanne

23 Mar 2024 - 27 Mar 2024
reviewed on expedia

5 out of 5 stars

Customer service was great! Location was also prime! Really loved that we could just go to the mall If we had a long day and didn’t want to trek anywhere with our two kids
V

Vincent

15 Dec 2023 - 17 Dec 2023
reviewed on expedia

5 out of 5 stars

We love this hotel as it’s literally connected to Metropolis Mall and just a 5 minute walk and you’re there. Breakfast is also fantastic and the kids also loved the heated outdoor pool.
B

Bobae

8 Nov 2023 - 14 Nov 2023
reviewed on orbitz

5 out of 5 stars

My family stayed in this hotel. I like manager's sincere welcoming to our family and they loved the breakfast. Also concierge offered some supplies such as toothpaste and sanitary products, so they were really satisfied to stay in the hotel rooms.
R

Richard

28 Oct 2023 - 30 Oct 2023
reviewed on hcom

5 out of 5 stars

Nice clean room, easy check-in, free parking. Seamless stay over two nights while visiting family. Free breakfast is one of the best I've had at this level of hotel - lots of choices, including eggs, bacon, sausage etc.
A

Adriana

21 Oct 2023 - 22 Oct 2023
reviewed on hcom

5 out of 5 stars

Great location, clean and super friendly staff to kids!
V

Viviane

22 Jul 2023 - 23 Jul 2023
reviewed on orbitz

5 out of 5 stars

Our family really like the hotel.
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