Best Western Plus Peace River Hotel & Suites

We have stayed at this property previously, and have always had great service. This evening we arrived from Yellowknife which is currently under evacuation due to the wildfires. I didn’t make it through the lobby, with my 2 dogs that have been driving for 13 hours, and was told by the front desk clerk, that this wasn’t a pet friendly hotel, despite having our pets stay here before….it was then suggested that I would have to book a second room, because the pet limit is 2 per room…I also have my cat. We are beyond exhausted, and it was very disappointing to be haggled like this given our current situation. While your hotel is lovely, some human compassion goes a long way. In the end I was called and told I could have my 3 very distressed animals in one room, and reminded of a pet fee. A very poor welcome, for us and our fur babies…..very disappointing.