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Empress Residence Resort & Spa

5 star hotel
Kids stay free
8.4/10 Very Good
(58 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle, and a free theme park shuttle. Other amenities include an outdoor pool, a health club, and a bar/lounge.

Nearby attractions

Located in Siem Reap, Empress Residence Resort & Spa is connected to a shopping center. Angkor Wat and Wat Kesararam are local landmarks, and travelers looking to shop may want to visit Boxville Siem Reap and Lucky Mall. Traveling with kids? Consider Cambodian Cultural Village and Water Park Khnar Siem Reap. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with ecotours, ziplining, and mountain biking.

Popular amenities

Family friendly

Access to nearby indoor pool
Access to nearby outdoor pool
Babysitting (surcharge)
Children's pool
Free area shuttle
Free theme park shuttle
Grocery/convenience store
Indoor pool
Laundry facilities
Outdoor pool
Pool gate
Refrigerator
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 swim-up bar, 1 poolside bar and 1 bar
2 restaurants and 1 coffee shop/cafe
24-hour room service
Coffee/tea in common area(s)

Spa

16 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Shared men/women areas in public bath
Spa open daily
Spa tub
Steam room
Thalassotherapy
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

18 holes of golf
4 spa tubs
Access to nearby health club
Access to nearby indoor pool
Access to nearby outdoor pool
Aerobics classes
Bicycle rentals
Children's pool
Fitness center
Full-service spa
Helicopter/airplane tours
Indoor pool
Outdoor pool
Pilates classes
Sauna
Shopping
Steam room
Yoga classes

Outdoor

Bbq grill(s)
Free pool cabanas
Garden
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Library
Lockers available

More

Couples dining
Designated smoking areas
Romance packages available
Tv in lobby

Nearest Airport

Airplane
Siem Reap International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Empress Residence Resort & Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Empress Residence Resort & Spa

Latest reviews (2)

j

jonathan

7 Aug 2017 - 10 Aug 2017
reviewed on hcom

5 out of 5 stars

My family and I found the hotel to be excellent. Clean, great service. Free airport transfer. Would thoroughly recommend.
A

17 Dec 2018 - 24 Dec 2018
reviewed on expedia

4 out of 5 stars

Overall good hotel, comfortable stay, close to airport and about 15 minutes away from market area (pub street). Facilities were good and well maintained. Rooms were quite spacious, we had two interconnecting rooms for family for four. Spa experience was also quite good. Most of the employees were nice and courteous. Special mention of Vandy who was quite informative and always ready to help. Few points though, breakfast was quite average (for 4+ star hotel) with no variation at all. We were there seven days and had the exact same breakfast served every single day! For a five star hotel there were no facilities or any entertainment for kids other then the pool. A kids club or some local activities or movie by the pool would have been nice to keep kids entertained.
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