A-STAY Antwerpen

This is the 2nd time we stayed here in this hotel, coincedentally we got the exact same room as before. We choose this hotel mainly because of the location. Right across the train station and within 5 min. walk from the city center and the Zoo. Breakfast facility was good, not great. Fresh orange juice and a diversity of coffees and bread. Though the juice dispenser only provided water, not the juices that were displayed. Another minor service setback was that we requested a babybed at the time of the booking, checked up on this request by phone prior to our arrival and even at our check-in again asked if the babybed was in our room. When we got into our room.....no babybed. So we had to go downstairs again to urge the staff to bring a babybed as it was already past our baby's bedtime. We had to wait another 15 minutes for this bed to arrive at our room.

I would normally never book a hotel in the city centre. However, as was coming to Antwerp for a function with my family, A-Stay was highly recommended by the host. Booked 2 rooms, 1 for myself & other for my children. As the hotel didn't have connecting rooms, I requested rooms to be close. Arrived before check-in & met the most pleasant person at reception. He booked our rooms & made sure both rooms were close. Got to our rooms & was on the phone when my children(who had explored) came to drag me to see how hightec their room was. It was so cool, my children were super-excited. The irony of it is that A-Stay is right in the middle of the city centre, with shops & train station next door. Yet, no noise. Everything about the hotel is top-notch & the price is positively ridiculous. My only snag is the breakfast proceedure. As an Architect, am pretty sure the original concept didn't come with provision of breakfast. The client probably requested a design without a breakfast area as their vision & the Architect did a fine job following the brief. However, subsequently (in my opinion) there was huge request for breakfast area & decided to turn the work stations into breakfast area. So, breakfast was a long, slow-moving queue. Similar to British tourists after BREXIT being greeted at an EU border with a long queue. I will definitely stay here again, staff were extremely cheerful & fluently multilingual. THANK YOU A-STAY!!!