Radisson Collection Grand Place Brussels

Hotel staff were incredibly rude and unfriendly and refused to refund us 1 night stay as we had to leave one night early due to death in the family. Would never recommend this hotel. Hotel manager told me he doesn’t care if I leave a bad review.

Great place to stay with a family, very close to great shops, restaurants, bars and the Grand Place. Also really convenient for getting trains from Central Station. Rooms were clean and well taken care of. Would stay again!

Great location, I was there with my 3 boys and the junior suite was more than spacious.

Great hotel. Junior Suite was a good size with King sized bed in a different room to the pull out double sofa bed. Bathroom was clean and of a good size with a good quality shower and separate room for toilet, which was handy. House keeping service was very good and quick when we asked for extra bedding for the sofa bed. Lots of complimentary goodies for the kids. Room temperature was great and easy to control - air conditioning was working fine. Breakfast was very high quality with a good selection within the buffet as well as the option to order from the A La Carte menu - the smashed avocado on sourdough with poached eggs was cooked perfectly. Location is also great with most sights including the square being no more than 5 - 10 minutes walk away. We parked within the hotel car park, which was very convenient. However, there was no lift/elevator from the basement car park (several stair cases down) for us to bring our luggage up. When I asked at reception, we were not really given much help, other than to wait 30 minutes for concierge to help us. We ended up dragging our luggage up ourselves