Arthotel Blaue Gans

This hotel is in a great location in the old city. Attractions are in walking distance. The front desk staff was very efficient and made dinner reservations at an excellent restaurant the first night of our stay. The rooms are very modern and sterile. There is no mini fridge or coffee maker. The restaurant breakfast was adequate but not exceptional by European standards. We had dinner one evening in the restaurant which is alleged to be good. The service was terrible, the food mediocre, and the specialty dessert a flop. I wanted my family to see and taste a specialty-Salzburger Nockerl- that I had enjoyed on a prior trip. The Nockerl was uncooked and inedible. It should have been a beautiful soufflé. I complained to the waiter to no avail. The expensive dessert should have been removed from our bill.

I loved the location! It was steps away from all the shopping and major sights. The rooms were all renovated and I loved the fact that everything in the minibar was included in your stay. The only drawback was because they were still doing renovations, it was quite tricky to get to our room. Our room was in the second floor but we had to take the elevator up to the third floor then go down to the second floor. My kids room was also weird as you had to walk down steps to get into the room. Made it a bit tricky especially with luggage. But I think once the renovations are done- it should be fine.