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Cairns Plaza Hotel

3 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1014 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Cairns Plaza Hotel is a good value hotel in a fantastic location right on the esplanade, offering easy access to the beach, shops, restaurants and family-friendly attractions. Families appreciate the spacious rooms with multiple beds, and the presence of a swimming pool is a bonus. While some areas of the hotel are undergoing renovations, the updated sections like the pool area are noted as looking great. The hotel's convenient location and proximity to playgrounds and other family-friendly amenities make it a popular choice for families visiting Cairns.

Guest highlights

The hotel's excellent location on the esplanade, close to the beach, restaurants, shops, and family attractions.
Spacious family rooms with multiple beds.
The swimming pool (recently renovated)
Friendly staff and convenient amenities like on-site laundry.

About the hotel

An outdoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Cairns Plaza Hotel is located in Cairns. The area's natural beauty can be seen at Anderson Street Conservation Park and Dinden National Park, while Center of Contemporary Arts and Jute Theatre are cultural highlights. Muddy's Playground and Cairns Zoom and Wildlife Dome are also worth visiting. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Cairns International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Cairns Plaza Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

55%

4 star reviews

36%

3 star reviews

0%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Cairns Plaza Hotel

Showing 1 - 10 of 11 reviews

Latest reviews (11)

J

Jennifer

24 Aug 2024 - 3 Sept 2024
reviewed on hcom

5 out of 5 stars

Good family hotel in a great location. Its a older hotel but its in a great location and a good price for a family room. It is being renovated and the parts that are done like the pool area are looking great. Comfortable beds and room serviced every day with friendly staff.
L

Lianne

7 Jul 2024 - 9 Jul 2024
reviewed on hcom

4 out of 5 stars

Reasonably priced room and location is along the esplanade, right next to more expensive hotels. It has a small pool but location is also only a short walk to the Lagoon. We had 2 double beds so great for families on a budget. Plus playground right in front.
K

Kellie

2 Jul 2024 - 9 Jul 2024
reviewed on wotif

4 out of 5 stars

Doors between bathroom bedroom and kitchen make everything very tight and extremely annoying. Otherwise loved our stay great views, very clean and family friendly.
A

Andreena

29 Jun 2024 - 2 Jul 2024
reviewed on wotif

4 out of 5 stars

Great location for families being across the road from a great play area. Easy walk to marina.
A

Abhishek

10 May 2024 - 14 May 2024
reviewed on wotif

5 out of 5 stars

Very close to the city esplanade. You can spend your whole day in and around that area with kids. Reasonable pricing.
J

Jomar

3 Apr 2024 - 7 Apr 2024
reviewed on expedia

5 out of 5 stars

Excellent for family, great facility, easy walk to everything.
S

Shu Sing

29 Dec 2023 - 31 Dec 2023
reviewed on expedia

5 out of 5 stars

Travel with my family, All staffs are so nice & helpful! Location is great only few minutes walk to downtown, We have a great ocean view room, Outdoor swimming pool & free parking! I will stay in this hotel again if I travel to Carins again!
A

Arisa

14 Oct 2023 - 15 Oct 2023
reviewed on wotif

1 out of 5 stars

Super unpleasant! Super unsanitary! ! Super worst! ! ! 2023/10/14 We stayed in Cairns Plaza Hotel room 408 with 3 people baby. When I lifted the toilet seat cover to use the toilet, the inside of the toilet bowl was sticky with yellow liquid. I was shocked at how dirty it was and went to the front desk to complain. I was told that I had already finished cleaning my room and wouldn't be back until tomorrow, so I couldn't do anything! He didn't even come to check! It was a mistake to choose the Plaza Hotel for our last stay in Cairns. I have stayed in many hotels, but this is the first time I have stayed in a hotel that was so unsanitary, uncomfortable, and had such poor service. I don't think there is any other hotel other than the Plaza Hotel where you have to clean the toilet first when you enter the room.I feel bad, but I took a photo and will send it to you. evidence. How can you explain? PS; They said there would be 3 people staying, but they only had 2 blankets. Is the lighting on the living room wall broken? It's blinking and won't light up. One side of the shade lamp next to the sofa is broken (does not light up)
N

Nicole

11 Aug 2023 - 12 Aug 2023
reviewed on wotif

5 out of 5 stars

Fantastic family-run property. Great customer service, perfect location with kids, right across the road from Muddy’s, water splash park and playground. All within easy walk from town and lagoon. Will def stay again!
E

Eleanore

Invalid Date - Invalid Date
reviewed on wotif

5 out of 5 stars

This property is cutely updated (despite the font of the hotel sign signaling otherwise 😂) and room details are super practical - 3 beds for families, on-site laundry. Location is excellent for strolling and shopping. Staff super friendly. For some reason, no comforters we’re provided on the beds but I’m sure we could’ve looked in the closet or just asked the staff for blankets.
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