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Novotel Cairns Oasis Resort

4 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(560 verified Hotels.com guest reviews)
See verified family reviews (34)

generated by AI based on family reviews

Overview

Novotel Cairns Oasis Resort is a popular choice for families, boasting a fantastic pool area that's perfect for kids of all ages. Many guests highlight the resort's convenient location, being within easy walking distance of the town centre, night markets, and other attractions. Families appreciate the friendly staff and the varied buffet breakfast. While some families have noted noise issues from nearby establishments, the positive feedback on the pool, location, and staff consistently make this a strong contender for a family getaway.

Guest highlights

The resort's amazing pool area, perfect for kids of all ages, including a beach entry pool.
The delicious and varied buffet breakfast.
The friendly and welcoming staff, who go above and beyond to make families feel welcome.
The convenient location, within walking distance of Cairns' centre, night markets, and attractions.

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Novotel Cairns Oasis Resort is located in Cairns Central Business District, a neighborhood in Cairns, and is near a train station and near the beach. Cairns Night Markets and Cairns Central Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade and Centenary Lakes Botanic Gardens. Traveling with kids? Consider Muddy's Playground, or check out an event or a game at Cazaly's Stadium. Spend some time exploring the area's activities, including outlet shopping and whale-watching. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's pool
Free cribs/infant beds
In-room child care (surcharge)
Laundry facilities
Microwave (on request)
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 50+ mbps

Food and drink

1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
Buffet breakfast available for a fee daily 6 am–10 am: aud 38 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Children's pool
Fitness center
Outdoor pool

Outdoor

Garden
Outdoor furniture
Picnic area
Pool sun loungers
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Reception hall
Water dispenser

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Cairns International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Novotel Cairns Oasis Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

34 reviews

Review data

5 star reviews

59%

4 star reviews

29%

3 star reviews

6%

2 star reviews

6%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Novotel Cairns Oasis Resort

Showing 1 - 10 of 34 reviews

Latest reviews (34)

N

Neil

22 Apr 2024 - 26 Apr 2024
reviewed on expedia

2 out of 5 stars

Seemed like the only couple without kids but got put right next to the kids pool and beach. Also being school holidays they ran (very loud) activities and movies right outside our room. Had no idea when checking in this was going on. Won’t be staying at the Novotel anymore. It’s a shame as it’s a great location
J

Jessica

17 Mar 2024 - 23 Mar 2024
reviewed on expedia

4 out of 5 stars

This Hotel has a amazing pool for kids and families and a even better buffet breakfast, Location is perfect as you are a block from the center of town.
J

Jun

14 Mar 2024 - 18 Mar 2024
reviewed on expedia

5 out of 5 stars

Perfect for family holidays!
S

Suzanne

7 Mar 2024 - 11 Mar 2024
reviewed on wotif

5 out of 5 stars

The Novotel Oasis is just amazing, especially the staff. Melanie was just beautiful at morning breakfast and she made the kids feel so welcome and they enjoyed her attention. Deb was also wonderful at breakfast and with the kids on the weekends.They both made the family holidays so enjoyable. Nothing was a hassle. I will definitely be coming back in the future. Due to the rain nothing seemed to dry in the room. A small clothes airer or line would be very handy for families to dry wet clothes / swimwear
J

Jayanti

25 Jan 2024 - 29 Jan 2024
reviewed on expedia

5 out of 5 stars

We had an amazing stay here for last long weekend with family and friends, we all loved it. Pool and poolside bar is fantastic, comfortable rooms, walking distance to night markets, esplanade, marina, other attractions and restaurants. Buffet breakfast had good variety of foods, staffs were very friendly. Kids loved interacting with animals (yes we had opportunity to get close with some of very bird and animals)Thanks to handler lady. Overall it was very memorable stay.
T

Tamara

3 Oct 2023 - 10 Oct 2023
reviewed on wotif

5 out of 5 stars

Thank you for a wonderful family atmosphere & awesome breakfast
J

Jie

28 Sept 2023 - 2 Oct 2023
reviewed on wotif

5 out of 5 stars

Family friendly pool, fun activities for kids to play
A

Andrew

21 Sept 2023 - 26 Sept 2023
reviewed on wotif

5 out of 5 stars

Great place for young families, the beach pool area was excellent
C

Christopher

14 Sept 2023 - 24 Sept 2023
reviewed on wotif

3 out of 5 stars

Lovely location, pool great for families. If you’re stuck on the side next to Crystalbrook you’ll cop the loud noise that comes from their big industrial exhaust that’ll ensure your sleep is interrupted through the night. Lovely staff I have to say and can’t fault them at all there.
K

Karina

12 Aug 2023 - 14 Aug 2023
reviewed on wotif

5 out of 5 stars

Our room was large, clean and overlooked the pool which was stunning. Beds were comfy, towels were soft and huge! Our toddler loved the beach entry pool. Great location, great night time atmosphere, The balconies made me feel worried, we were travelling with our 3 year old and he would be able to climb the railing if given the opportunity. I also felt breakfast was lacking especially for the price, there was not the range of options that I was expecting.
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