Rydges South Bank

The view was amazing , couldn’t bet the location especially having little children

Such a wonderful location and such a huge, comfortable room for a family.

The staff at Rydges were very friendly and helpful. I loved the location, and surprisingly, the dining at the hotel was very good. We loved the breakfast buffet, and having a pool was the cherry on top! Pity that the pool closes so early ie 6pm. If it closed a little later, especially during school holidays, that would have been better for the kids. Although being so close to Parklands is great too. But sometimes, it does get quite busy there. Venue was clean and the facilities were very good. So many dining options in the surrounding Parklands area. Will definitely stay there again on our next trip!

Close to transport, dining options and good area for families. Toilet seat was broken and it was impossible to fit a drink bottle under tap to fill up so had to buy water to drink. Overall a good stay with just a few minor things for improvement.

Good location very big room and very clean. very good for family lot of options nearby for food . Very good for kids near by they have park . staff are very helpful

The location and facility are excellent. The staff are friendly but the service was very poor. Frequently our calls to reception went unanswered. We waited over an hour for a blanket to be delivered. The pool was closed and the spa broken. For a family getaway this was very disappointing. Our room was missing many items, including soap and it took some time to have it available. Would recommend considering one of the many other close by hotels. I did ask to speak to someone about the concerns but was brushed aside.

The property is in a great location for dining, entertainment, and public transportation options. The property itself seemed clean and the staff was friendly. We chose to depart a day early due to an unfortunate loss of electricity and water beyond the hotel’s span of control. The staff did a great job holding lights in the stairwells for families to navigate while the elevators were down due to the electrical issue. Our room became quite warm and we didn’t have the ability to shower or use the toilet, so we asked for a refund before departing to a different hotel. We were advised to request our refund through Expedia since we did not book directly with the hotel, so we will soon start the refund process through Expedia.

The location of this hotel is close and an easy walk to south bank beach and walking path. The room was clean and tidy. When booking we decided to upgrade to the suite as in the photos it over looked the city, but when we checked in our room it was at the back of the hotel which over looked a triple rainway track nothing like the city view in the photos, as a family of 4 in the suite we had one king bed but for the kids we had a pull out sofa which wasnt really that stable, house keeping only left one pillow on the sofa bed and it took 45 minutes to get an extra one. I tried on checkout to highlight some of our issues and the receptionist didnt want to know about it, cutting me off 2 or 3 times as i tired to explain our issues very poor customer service i will never be staying in this hotel again.

Great location and friendly staff. The early check in was a bonus. We were on the 11th floor, room was large with two double beds and views across the river. Would definitely stay here again and recommend to family and friends.

Bit rich to ask for 55 bucks extra a day for valet parking when your paying $350 for a room. Check in was late say in the foyer with kids while everyone else got rooms. Pretty disappointing experience to be honest. Room was ok. Position was excellent right on Southbank.