Huong Giang Hotel Resort and Spa

Stayed with family inckuding two teenagers. Great lication, clean, comfortable & fantasbreakfast. Would stay here again

It may have once been a 4 star, but no longer. Check in couldn't find my booking, and then had to make a phone call to find it. To then be told my room would be 30 minutes. Even though I had advised them of my arrival time. This was soon rectified when I reminded them of this. The room was very dated, although comfortable. The bathroom was dirty, hairs and an unemptied bin. The shower over bath was not very suitable for our children, nor for an adult when showering next to a glass window! On arrival I had to call maintenance as we had live electrical cable in a largish switch box next to my children's bed exposed Mid way through our stay we lost hot water. On calling maintenance, 30 minutes later, we were fixed. To be then told it would take 15 minutes to heat up. Not handy when trying to get the kids to bed. First night we realised our room, although at the back of the hotel, was still subjected to the noise from the nightclub over the road which continued into the early hours. Room servicing made our bed and changed our sheets, and kindly switched.of our AC, so on a return we had to wait for the AC in the room to take effect. First breakfast, I found that all of the pork products were under an inadequate lamp to keep them warm. They were stone cold. I advised them of this and they went and reheated me a plate full. No thanks! So they went and got me a new plate. Still cold. I took my kids to the pool to find it outside, unheated with an empty jacuzzi, so I fa