Pullman Phu Quoc Beach Resort

Although the hotel is a bit remotely located, they have excellent shuttle services to downtown, a mart, and Sonasea. They have a large swimming pool and a private beach that.my family loved. Staffs are very friendly and room is in good condition.

It was a family trip, and we loved every bit of the Pullman resort. The staff was very friendly and helpful. Very private resort well suited for family trips.

Lovely hotel. Great rooftop restaurant. Beach restaurant needs more diversity especially for kids. Otherwise lovely stay.

This was our first stay at PM PQ as to map all new 5 star corporate resorts and offer reviews accordingly. Before we start; this review is through the lens of a detail oriented foreigner, but it is understandable that resorts have adopted their target segments (99% locals) Total score ; 4.25-4.5 / 5 To summarize the excellent; Overall level of service and attention to details, cleanliness and Uber premium comfort of total set-up (except beach chairs) Super big and comfy swimming pool with kids water playground extension aside. The good: Price / quality of this resort vs others in same category. Tranquility- as the villas ain’t build from card-board. The “to consider to improve” Note : the resort can’t operate 100% if you are kept hostage in the pandemic , so the below is only relevant when international travel picks up again. Overall food quality; Mad Cow had a great offer of bone marrow but in general, the food is mediocre (own taste ‘ expectations) Feedback was provided but we fully understand that adoption to local needs and standards in terms of choice and taste prevail. Bedding; to bring PM to the +5 star experience,mid suggest offering a comforter and pillow menu due time as for us the Mattres was way too hard, pillow to soft, resulting in a bit of stiff neck. Again, hard mattresses are Vietnam standard, so they satisfy likely 95% of all. Summary; PM PQ stands out vs the similar ones in these pandemic times in terms of ops excellence. Kudos

Was dissappointed of the standard of the hotel. Restaurant lacked in options, and the food was not good. We ended up eating from the childrens menu.. However service was excellent, from the receptionists to the concierge. Had some problems with the TV in our room one of the days, and the receptionist took the problem very seriously. Technicians came immediately. Appreciated that the GM took time to talk to the guests. Would try another hotel if we were to come to PQ again...