Galliot Hotel

I was very disappointed in this hotel. While physically quite a nice hotel, the staff seems put upon, and they are, there are herds of Chinese and Russian tourists coming through at all times. The management seems more concerned with theft than service and it shows. I was late for a tour and tried to take a half eaten sandwich from the restaurant and a sign in cyrillic was shoved in my face, saying there was an extra charge. Needless to say the half eaten sandwich went into the bin. Breakfast involves huge lines and the staff can't keep up with demand, so they run out of things, like plates. The hotel pool would be a nice respite if it wasn't maintained at the same temperature as a Siberian lake. I only saw 2 brave souls stay in for longer than a few seconds. Even kids got out and wrapped up. The staff, especially at the front desk, tries, but they are badgered by both the guests and I suspect the management. This was so different from the rest of Vietnam, where the hospitality industry is defined by its, well, hospitality. The hotel is a 21/2 block walk to the beach and in the center of things. I would not recommend this hotel.