InterContinental Hanoi Westlake, an IHG Hotel

About the hotel

3 restaurants, an outdoor pool, and 3 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Located on a lake, InterContinental Hanoi Westlake, an IHG Hotel is in Tay Ho, a neighborhood in Hanoi. Trinh Cong Son Walking Street and Train Street are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Hanoi Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre.

Popular amenities

Family friendly

Children's pool

Free cribs/infant beds

Laundry facilities

Outdoor pool

Rollaway/extra beds (surcharge)

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

24-hour room service

3 bars/lounges, 1 swim-up bar and 1 poolside bar

3 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 6 am–10:30 am: usd 23 per person

Coffee/tea in common area(s)

Spa

Massages

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Things to do

24-hour health club

Children's pool

Outdoor pool

Sauna

Spa services

Steam room

Outdoor

Garden

Pool sun loungers

Pool umbrellas

Terrace

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Library

More

Designated smoking areas

Show less...

Nearest Airport

Noi Bai International Airport

18 km from this hotel

Reviews that mention...

All reviews (4)pool (1)staff (4)accesibility (1)evening entertainment (1)

Family Reviews

for InterContinental Hanoi Westlake, an IHG Hotel

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about InterContinental Hanoi Westlake, an IHG Hotel

Latest reviews (4)

K

Katharine

14 Oct 2023 - 18 Oct 2023

reviewed on orbitz

4 out of 5 stars

We are a family of 4 with two young children. It is safe to say that we all enjoyed our 4 night stay. The staff were all friendly, helpful with the internet connections of our multiple devices, and accommodating our request for late check out. I liked that the hotel was away from the noisy old quarters and very accessible via taxi. The pool is especially nice and good size. My only negative point is that the property itself is about old and run down but nevertheless acceptable.

P

Prashant

Invalid Date - Invalid Date

reviewed on orbitz

5 out of 5 stars

Had travelled to Hanoi for a 3 nights. The property is well located in the heart of the city on the Westlake. The sunset from the sunset bar are amazing to watch out for. Our room was located on the water facing the city view but got glimpse of the Lakeview and had a view of the sunrise. The breakfast had a big spread and staff is friendly and attentive. My wife birthday was in the 7th and we had a day trip to Halong bay and the staff provided a cake and card to wish her well. I would recommend the stay to my family and friends and definitely will visit again when in Hanoi.

S

Samarjit

8 Apr 2023 - 11 Apr 2023

reviewed on orbitz

5 out of 5 stars

Wonderful stay with family for 3 days with staff taking excellent care of all our needs and going out of the way to make our stay comfortable and pleasant. The services offered in the Club lounge are excellent, not to mention every friendly Mr. Minh who takes great care of our needs and great to have a chat!

P

PR & BF

Invalid Date - Invalid Date

reviewed on wotif

5 out of 5 stars

My family and I spent 4 days in this wonderful place, and we were extremely happy. The staff is very kind, friendly and accommodating. They are always smiling and going the extra mile to make your stay more pleasant. Breakfast is fantastic. We cannot express how great we all felt everyday. We would most definitely recommend this hotel, and we will stay here next time we come to Hanoi.