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Hanoian Central Hotel & Spa

4 star hotel
Kids stay free
9.8/10 Exceptional
(584 verified Hotels.com guest reviews)
See verified family reviews (20)

generated by AI based on family reviews

Overview

Hanoian Central Hotel & Spa is a great option for families visiting Hanoi. Guests consistently praise the warm and friendly staff, who go above and beyond to help families. The hotel offers a good breakfast with a variety of options and is conveniently located in the Old Quarter, close to many attractions. While rooms may be on the smaller side, the hotel often provides room upgrades and adjoining rooms for families.

Guest highlights

The exceptionally friendly and helpful staff who made guests feel like family
The convenient location in the Old Quarter, close to many attractions
The delicious breakfast with a variety of Western and local options
Room upgrades and adjoining rooms often provided for families

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

Hanoian Central Hotel & Spa is located in Old Quarter, a neighborhood in Hanoi, and is near a train station. Train Street and Trinh Cong Son Walking Street are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Hang Ma Street and Dong Xuan Market. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre. Take an opportunity to explore the area for outdoor excitement like ecotours. Guests love the hotel's central location.

Popular amenities

Family friendly

Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Room service available

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - thai
Massage - hot stone
Massage/treatment rooms
Reflexology
Treatment room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Free bicycle rentals
Spa services

Outdoor

Garden
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library
Reception hall

More

Couples dining
Designated smoking areas
Romance packages available

Nearest Airport

Airplane
Noi Bai International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Hanoian Central Hotel & Spa
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

20 reviews

Review data

5 star reviews

95%

4 star reviews

5%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hanoian Central Hotel & Spa

Showing 1 - 10 of 20 reviews

Latest reviews (20)

M

Manuela

27 Sept 2024 - 28 Sept 2024
reviewed on hcom

5 out of 5 stars

We were a family group of 6, I had originally booked another hotel then realised it was in beer street so cancelled and found this gem of a hotel.We were welcomed and offered ginger tea, green bean cake whilst we sorted out paperwork. 2 of our rooms were at the front of the hotel and 1 at the back, but not really noisy. The rooms were a good size, clean and had a lovely small bathroom. Breakfast was good, fresh eggs, omelettes and pancakes cooked for you. The staff were all lovely, friendly and helpful. The hotel is centrally located in the old town so easy to get about. There is 2 lifts. I would stay again.
J

Justin

11 Jun 2024 - 12 Jun 2024
reviewed on expedia

5 out of 5 stars

This hotel is nice and cosy, very clean, good spread of breakfast, the customer service staff Andrew is very friendly. Will definitely stay here again and reto family and friends. Super quiet at night time which is a rare find in older quarter.
H

Helen

9 Jun 2024 - 10 Jun 2024
reviewed on expedia

5 out of 5 stars

This place is a wonderful quaint boutique hotel perfectly located in the old quarter of Hanoi. The staff are excellent in customer service, especially the front desk. They are friendly, knowledgeable and professional. They made me feel like family. Breakfast had variety options. They also had great Spa room on 1st floor you should try foot massage hot stone.
D

Daniel

31 May 2024 - 1 Jun 2024
reviewed on wotif

5 out of 5 stars

Great location and affordable price for a family. Close to the Sant Joseph’s church, which is beautifully decorated for Christmas. Staffs are lovely and very welcoming. They kindly accommodated us at the very last minute and stayed at 6th floor.
d

david

2 Jun 2024 - 5 Jun 2024
reviewed on expedia

5 out of 5 stars

This was oud second stay at the Hanoian Central hotel. The staff greeted us like family returning home, our room was up graded and the service was wonderful. We were sad to leave. Daisy was there to meet us on our first visit and to farewell us when we left on our second. She is a wonderful ambassador for the hotel We would definitely stay there again
B

Bina

28 Apr 2024 - 29 Apr 2024
reviewed on expedia

5 out of 5 stars

The location of this hotel is very central which close to many nice destinations. Hotel staff are very warm and kind to every customer and our family. The breakfast is great and a lot of choices. They also have Spa room is very convenient and good service. We highly recommend this accommodation. Thank you very much.
M

Manuela

1 May 2024 - 2 May 2024
reviewed on orbitz

5 out of 5 stars

We arrived to the hotel late in the evening, The staff were all extremely friendly, helpful and informative. Andrew took care of everything for us! He helped us with all the travel arrangements for Ninh Binh, walked us to the ATM and helped us find what to do in the area. The hotel also freely upgraded us to a family room which was really nice. Breakfast was great and location fantastic! Highly recommended!
A

Andrea

7 Apr 2024 - 8 Apr 2024
reviewed on expedia

5 out of 5 stars

You will not find friendlier, more helpful staff at a hotel. We were treated like family, the ones you love, not hate. Tiffany and Daisy (their American names) were especially helpful. But the entire staff was also wonderful. Very nice room on top floor, location is perfect. We enjoy breakfast very much with plenty of choice. The Hot stone massage was perfect after long trip from Sapa with us. Highly recommend this hotel.
F

Farhana

1 Apr 2024 - 2 Apr 2024
reviewed on wotif

5 out of 5 stars

Courteous and friendly staff. We enjoyed the breakfast buffet with additional menu selection. Western and Eastern food was available; Pho, pancakes, fresh tropical fruits, dumpling, to name a few. Great fresh brew coffee selection and G7 instant coffee in the room, which I fell in love with. Rooms were on the smaller side than the pictured but adequate. My family also booked for their pick-up service from the airport to the hotel. Then once we have arrived at the hotel, we booked for Halong Bay trip and foot massage with the hotel discount. We enjoyed every one of their arrangements and have no regrets. I highly recommend to anyone plan on going to Hanoi.
A

Annick Van

1 Apr 2024 - 2 Apr 2024
reviewed on wotif

5 out of 5 stars

It was a very pleasant stay n the hospitality is very good , a perfect hotel to stay and staff behaviour is excellent .it give five star to the hotel. It can be recommended to all friend and family in hanoi.
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