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Sanouva Danang Hotel

3 1/2 star hotel
Kids stay free
9.4/10 Exceptional
(1005 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Sanouva Danang Hotel receives consistently positive feedback for its welcoming staff, delicious and varied breakfast, and convenient location. Many guests highlight the friendliness and helpfulness of the staff, going above and beyond to assist with issues such as lost luggage. While the hotel is praised for its cleanliness and comfortable rooms, some reviewers mention minor drawbacks, such as a handheld shower head in some rooms and a small rooftop pool. Despite these points, the overall experience is considered positive, particularly for families who appreciate the hotel's location and the staff's attentiveness.

Guest highlights

The exceptionally friendly and helpful staff who go above and beyond to assist guests.
The delicious and varied breakfast with both Western and Vietnamese options.
The convenient location, close to attractions and dining options.

About the hotel

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Located on the riverwalk, Sanouva Danang Hotel is in Da Nang City Centre neighborhood and is connected to a shopping center. Tombs of Spanish and French Soldiers and Non Nuoc Pagoda are local landmarks, and some of the area's activities can be experienced at Tuyen Son Sport Complex and BRG Da Nang Golf Resort. East Sea Park and Sun World Danang Wonders are also worth visiting. With snorkeling and boat tours nearby, you'll find plenty of adventures in the water. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Fence around the pool
Free babysitting
Laundry facilities
Mini-fridge
Outdoor pool
Pool toys
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant
1 swim-up bar and 1 poolside bar
Buffet breakfast available for a fee daily 6:30 am–10:00 am: vnd 250000 for adults and vnd 180000 for children
Coffee/tea in common area(s)
Free daily reception
Room service available

Spa

7 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

24-hour pool access
9 holes of golf
Fitness center
Free bicycle rentals
Full-service spa
Hiking/biking trails
Outdoor pool
Sauna
Steam room

Outdoor

Bbq grill(s)
Pool sun loungers

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Designated smoking areas
Fireplace in lobby
Renovated entire property - august 2016
Tv in lobby

Nearest Airports

Airplane
Da Nang International Airport
3 km from this hotel
Phu Bai International Airport
67 km from this hotel
map

Reviews that mention...

Family Reviews

for Sanouva Danang Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

0%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sanouva Danang Hotel

Latest reviews (7)

E

Eunice

12 Apr 2024 - 15 Apr 2024
reviewed on expedia

5 out of 5 stars

Wonderful, beautiful, and luxurious property; staff is amazing and accommodating; delicious and varied breakfast. Unfortunately we did not make it to the afternoon tea. The only thing I did not like was that the shower is handheld. You have to lather up and wash your hair ... then use the shower to rinse off. It made it for a cumbersome shower experience. Tub is very high. You have to step on a box to get in the tub. A problem if you have children or mobility isssues. Otherwise, it was a super-fabulous stay.
W

William

8 Dec 2023 - 10 Dec 2023
reviewed on expedia

5 out of 5 stars

The hotel is very clean with good breakfast, for the most part it’s quiet, not too far from the dragon bridge, I saw a lot of families staying here but I travelled solo and would recommend Sanouva because of its location and fair prices. The spa was also top tier! My favorite part of the hotel was the staff. My first night arriving my luggage was lost by one of the airlines and Lua and Phuc expressed concern and assured me that I would get my luggage. The next day after my tour I walked in the lobby and they had remembered about my situation and helped make the process of getting my luggage a lot smoother. Quanh, Kha and Nam were also so friendly and I can’t wait to come back to Sanouva hotel
S

Su Mei Geraldine

10 Nov 2023 - 14 Nov 2023
reviewed on expedia

5 out of 5 stars

This is my second stay with Sanouva , like the convenience location to city and most sights within an hour . Delicious breakfast and helpful staff . The stay was comfortable except the bathroom shower head which was not adjustable . Might have to work more on this area as you need to hold the shower head during shower time with the senior deluxe room : it is kinda of a hassle . I booked for the transfer a day earlier to the airport but the transfer was late for 15-20 Mins. My whole family of 6 had to wait for the late transfer : Lucky the airport was near otherwise I might have been late to check in. The duty manager was nice enough to check in on my family when we were at the breakfast . Thank you but please work on the shower tap and transfer to be more punctual.
D

DAVID

13 Jul 2023 - 18 Jul 2023
reviewed on orbitz

5 out of 5 stars

Me and my family enjoyed 5 nights at this hotel We want to thank all the staff ...Cam Van Duc Ngoc the staff at the restaurant they were all very kind
E

Edmond

10 Apr 2023 - 12 Apr 2023
reviewed on orbitz

5 out of 5 stars

I stayed for two days at the Sanouva. It's a well kept property. The staff are very welcoming. My room had a big, comfy king bed. The pillows were a bit firm for my liking, but not enough to bother my sleep. Breakfast was very good, with a wide selection of both western and Vietnamese items. The pool is rooftop and VERY small, probably less than 30' by 30' in size. Keep this in mind if you are traveling with kids. The gym is more of a check box than functional. It has three pieces of aerobic equipment and a bench with a handful of dumbbells. It could be quite functional if they just put a fan in the room, and offered water and towels. As it is, it's too hot to work out in. I didn't book the hotel for the pool or the gym though, so neither issue was a concern for me. I did use the spa and enjoyed the experience. The massages were good and the ladies at the spa desk were very welcoming. I liked the location as it was about 5-6 short blocks to the river with lots of dining options around. Overall I enjoyed my stay and would return.
L

LY

11 Nov 2022 - 12 Nov 2022
reviewed on orbitz

5 out of 5 stars

Nice , quiet and cozy hotel, staffs are very nice and friendly, restaurant manager made special coffee for us. Guy is always there with welcome smile and assist you whatever you need also other staffs. I stay there 3 nights with my 80years old parents and they love it. I would definitely recommend this hotel to family and friends.
A

23 Aug 2024 - 24 Aug 2024
reviewed on hcom

3 out of 5 stars

A family stay for one night - the hotel did the job but the service wasn't great, the room was boiling because they hadn't left the air con on and the breakfast was not particularly good if you're not Asian! Rooms look lovely but once youre in they could do with some upkeep, but clean enough!
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