Diamond Stars Ben Tre Hotel

Diamond star lives up to its 5 star rating. Clean, modern, attentive staff, good English skills, excellent breakfast and wonderful views and close to the Ben Tre market. We have stayed before and they are consistent. One area of concern is pool is in same area as breakfast and the marble floors near the elevator are very slippery when wet. One strange comment by the staff to our local family (experienced travelots) staying with us at the hotel. They told them as they checked in ( not to us when we checked in) that their rooms were nonrefundable but they could check out early if they wanted? Did not come across as very welcoming and in USA this would be considered pretty biased.