K
Kathryn
4 Jul 2024 - 7 Jul 2024
reviewed on expedia
2 out of 5 stars
Not overly impressed with our stay at the Embassy Suites. The area around the hotel is overgrown with greenery and covered in litter and garbage. The seating and tables in the common areas are worn out and dirty. The property is in need of an update overall. The happy hour and complimentary breakfast are nice in theory, but there are too many people and not enough food or seating to accommodate guests. We tried three times to check in on arrival and finally were told they’d call us when the room was ready. By 4:49 PM I finally approached the front desk to check in and our room had been ready for awhile, but no one bothered to notify us. Not a polite thing to do to guests traveling with small children. FYI- there aren’t many great places to eat or have a drink nearby. You’ll need to Uber or settle for Wendy’s or 711. The pool was small and loud. The water was incredibly murky and we couldn’t even see through to the bottom. Not a great hotel overall. Spend the extra money and stay elsewhere.
A
Ana
22 Jun 2024 - 23 Jun 2024
reviewed on expedia
5 out of 5 stars
Best breakfast, pool/hot tub was nice. Some Furnitures are outdated. Location is great, hotel is great for families traveling. Only issue I had was the noise. I believe the noise came from airplanes going by.
K
Kevin
12 Jun 2024 - 15 Jun 2024
reviewed on hcom
4 out of 5 stars
Great place for family. Was super busy and loud in the lobby almost all night
J
Jose
23 Mar 2024 - 26 Mar 2024
reviewed on expedia
5 out of 5 stars
loved the family atmosphere
N
Nellie
25 May 2024 - 26 May 2024
reviewed on expedia
3 out of 5 stars
Hot tub is way too small and was way too over crowded with small children. Also parking is way too expensive.
M
Maria
27 Apr 2024 - 28 Apr 2024
reviewed on hcom
4 out of 5 stars
The room itself was clean but the closet smelled pretty bad. (Feet or BO) the kids were very disappointed that the pool has been closed for maintenance as that was the reason for booking that hotel.
E
Estrah
27 Apr 2024 - 28 Apr 2024
reviewed on hcom
2 out of 5 stars
During checked in we were informed that the pool is closed for repairs. I would apprecaite it if we were informed, so wouldve changed plans With three young kids, they were not thrilled about it.
G
Gabrielle
19 Apr 2024 - 22 Apr 2024
reviewed on hcom
2 out of 5 stars
First room, ants. Second room, ants. Third room, broken pull out couch. Fourth room, finally an alright room, changed rooms 4 times in 2 days. Was accommodated to one night stay off of my fee and they paid for us to wash our laundry. We were here for 3 nights and the breakfast was great, but very irritated about the fact that we had 2 small kids and had to move so much and once at 9pm due to not knowing the pull out couch was broken until bedtime.
M
Melanie
12 Apr 2024 - 14 Apr 2024
reviewed on hcom
1 out of 5 stars
Pool closed, gym closed, literal prostitutes that got arrested finally after hours in the lobby and comments to our children and a broken toilet in our room. Worst hotel experience to date.
T
Tasia
5 Apr 2024 - 7 Apr 2024
reviewed on hcom
2 out of 5 stars
So to start my vacation at check in we were i formed the elevators were down amd not working for probably our whole stay. I have astma , and sleep apnea so this immediately start out on a bad foot . So my girls and cousin had to pack 6 peoples luggage 4 flights of stair . After unpacking our stuff we went to the pool where their was largs amouns of standing water , and extremely slippery floor and stairs. I began entering the pool and took my first step into the pool and slipped on the top step falling on my left side injuring my back,leg,arm and knee. After this on my first day of vacation i was unable to have an enjoyable trip. Mainly to pain and discomfort of my body from my fall , but not wanting to stop my family's fun i stayed behind in the truck were i spent most of my trip board and uncomfortable.