Hampton Inn Martinsville

This property is not unique, compared to other Hampton Inns. This property is very close to my family that lives in the Martinsville area.

Liked everything about this property. The Hampton Inn is 15 to 20 minutes from my family's home so it is very convenient location.

Friendly staff, the room was clean, kids loved the pool and it was less than 10 minutes to Southside Park where my son was playing baseball. I would definitely stay again!

It was a nice hotel. My family of 4 was with me and we found there were only 2 towels. The front desk had no access to extra towels and had to give us green towels they found in the corner of a closet.

The receptionist were not friendly and are giving out misinformation that the monkeypox virus is only in the gay community. When we arrived in our room, we had two kleenex tissues, one of which had a blue substance stained on it. There was only one towel and washcloth even though our reservation was for 2 people. My husband said the receptionist gave him an attitude when giving him a second towel and wash cloth. The bathroom trash can had no bag in it. For breakfast, the food was kept luke warm and not hot. By the time I walked to my seat, my breakfast was cold. This hotel is in a community that is already struggling from lack of tourism, and this hotel is "fueling the fire" with lack of good customer service and overall experience. This hotel does not deserve to be part of the Hilton family in my opinion.

The description had the room sleeping 5 with a sofa bed and it did not have this. Very disappointing in that now our kids had to sleep together (they are bigger kids). Description was very misleading. We would not have booked this hotel if we would have known.