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Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel

2 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1006 verified Hotels.com guest reviews)
See verified family reviews (61)

generated by AI based on family reviews

Overview

Holiday Inn Express Hotel and Suites West Valley is a great option for families, particularly those with younger children. While some reviews mention maintenance issues, many families highlight the fantastic pool and water park as a major highlight of their stay. The breakfast also receives consistently positive feedback. Families should be aware that some facilities may have limited opening hours.

Guest highlights

The pool and water park were a major hit with the kids.
The breakfast offered many yummy and varied options.

About the hotel

This smoke-free hotel features free water park access, an indoor pool, and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and a children's pool.

Nearby attractions

Located in West Valley City, Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel is in the city center and near a metro station. Golf In the Round and Stonebridge Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Wasatch-Cache National Forest and International Peace Gardens. Traveling with kids? Consider Wairhouse Trampoline Park and Utah Olympic Oval.

Popular amenities

Family friendly

Children's pool
Free cribs/infant beds
Free water park access
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Waterslide

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free on-the-go breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Children's pool
Free water park access
Indoor pool
Spa tub

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Salt Lake City International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

61 reviews

Review data

5 star reviews

52%

4 star reviews

23%

3 star reviews

15%

2 star reviews

7%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel

Showing 1 - 10 of 61 reviews

Latest reviews (61)

N

Nikki

20 Aug 2024 - 21 Aug 2024
reviewed on hcom

3 out of 5 stars

The hotel overall was great. They let us check in early, the rooms were clean, breakfast was great. The ac in our room did not seem to be working properly, we had it on the lowest setting and it was still warm in the room. The pool area was lacking some. The hot tub was almost the same temperature as the regular pool and there was no jets to it. The overhead sprinklers for the kids area were just kinda dribbling out some water, not spraying water like they should. Even with those small issues, I would stay here again.
J

Janet

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

3 out of 5 stars

This hotel is old, in a bad area, and very run down. The indoor pool is small. The splash pad area for little kids has parts falling off. It really only has a baby slide. The big red slide is super slow. It’s closed for a few hours like 12-4 pm everyday. It’s not worth the price just for the pool area. Very disappointed.
m

mallela

10 Jun 2024 - 11 Jun 2024
reviewed on expedia

5 out of 5 stars

My kids love the pool and slide
J

Justin

28 May 2024 - 30 May 2024
reviewed on expedia

5 out of 5 stars

The kids really enjoyed the pool area here
L

Lissa

17 May 2024 - 19 May 2024
reviewed on expedia

5 out of 5 stars

The water park was so fun. We spent all our free time there. It was a great way to keep the kids busy. They didnt want to leave. The staff was very quick to bring us anything we needed. Would recommend for anyone who has kids.
R

Raven

27 Apr 2024 - 28 Apr 2024
reviewed on hcom

5 out of 5 stars

The pool was amazing! Our kids loved it and it was definitely a highlight of the trip. Breakfast was also fantastic. Would absolutely stay here again.
D

Delwyn

11 Apr 2024 - 12 Apr 2024
reviewed on hcom

3 out of 5 stars

I enjoyed the Hotel, the breakfast was good, and the pool/ water park was ok. They don't list that the big water slide was only opened on Friday night and Saturday and Sundays, and we stayed on a Thursday night. This made my kids disappointed since that is why we chose to stay at the hotel for the big water slide. We kept having our room key cards quit working and had to have the front desk re do the cards so we could get in our room. The breakfast was really good, hot eggs, bacon and sausage, among other cinnamon rolls etc.... They did have construction at the building next door making it hard to get into the property, but that was not there problem, they had no control over what the neighbors do.
W

Wendy

5 Apr 2024 - 6 Apr 2024
reviewed on expedia

2 out of 5 stars

Property needs to be fixed up. Not very nice. We were also put in an adjoining room which we didn’t ask for and the kids in the next room were so loud. They woke us up very early.
S

Shauna

3 Apr 2024 - 4 Apr 2024
reviewed on hcom

3 out of 5 stars

We had a lot of fun, however, room 161 was super noisy! That's where everyone goes in and out of doors, it was really difficult to sleep. Also they didn't have a smart TV and there was no kid friendly movies on the night we were there. The breakfast, however it was really good, although there's terrible seating for breakfast. All in all the kids had lots of fun.
C

Christina

31 Mar 2024 - 3 Apr 2024
reviewed on hcom

5 out of 5 stars

Pool was awesome, kids wanted to swim the whole time. Breakfast was yummy and great, so many different options.
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