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Embassy Suites by Hilton South Jordan Salt Lake City

3 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1004 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

Embassy Suites by Hilton South Jordan Salt Lake City is a popular choice for families, offering spacious suites with separate living areas, perfect for families with young children. Guests consistently praise the extensive breakfast buffet, which provides plenty of options for everyone. The hotel also features a pool and hot tub, providing a great place for families to relax and unwind. While some guests have noted inconsistencies in housekeeping and room service, the overall feedback suggests a positive experience for many families.

Guest highlights

The spacious suites with separate living areas, ideal for naps and family time.
The extensive and delicious breakfast buffet with a wide variety of hot and cold options.
The well-maintained pool and hot tub, offering a place to relax and unwind.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.

Nearby attractions

Located in South Jordan, Embassy Suites by Hilton South Jordan Salt Lake City is in the business district and near a train station. Fashion Place Mall and Jordan Landing are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Loveland Living Planet Aquarium and Cowabunga Bay Water Park. Check out an event or a game at Rio Tinto Stadium, and consider making time for Thanksgiving Point, a top attraction not to be missed. Spend some time exploring the area's activities, including a ski shuttle, cross-country skiing, and snowboarding.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free buffet breakfast available 6:30 am–10:00 am on weekdays and 7:00 am–10:30 am on weekends

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Firepit
Outdoor furniture
Picnic area

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Library
Reception hall
Vending machine

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Salt Lake City International Airport
26 km from this hotel
map

Reviews that mention...

Family Reviews

for Embassy Suites by Hilton South Jordan Salt Lake City
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

17 reviews

Review data

5 star reviews

59%

4 star reviews

24%

3 star reviews

6%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Embassy Suites by Hilton South Jordan Salt Lake City

Showing 1 - 10 of 17 reviews

Latest reviews (17)

D

Denton

9 Aug 2024 - 10 Aug 2024
reviewed on hcom

5 out of 5 stars

Our family of 6 always uses Embassy Suites if possible.
A

Aleisha

14 Sept 2024 - 15 Sept 2024
reviewed on hcom

2 out of 5 stars

Disappointed in the staff’s behavior. This is definitely not a kid friendly hotel.
C

Cody

11 Jul 2024 - 12 Jul 2024
reviewed on hcom

5 out of 5 stars

We really enjoyed our stay. The room and hotel was very clean. Breakfast was amazing. There was a large variety of hot and cold items to choose from, which was perfect with my kids. I wish parking was free, but I did enjoy being able to park in the shaded parking garage that was located right next to the hotel. The pool and hot tub were well maintained and we enjoyed using them. The staff were all very friendly and willing to help us with anything that came up.
B

Bori

5 Jul 2024 - 8 Jul 2024
reviewed on hcom

4 out of 5 stars

we stayed at the Embassy Suites for a long weekend summer trip with the family (family of 4) The two queen beds with separate living space was perfect for us, especially during nap time. It was really nice to be able let my 2 year old nap without any distractions. Really appreciated that our room was cleaned every day. The breakfast selection was great. The pool was also great, we went and burned off energy every evening. The only things that were a miss which is very minor is the toilet paper holder was flimsy and broke, also housekeeping could given us an extra roll of TP on our 3rd day, we ran low. BUT other than that we had a really great stay and will definitely stay there again!
P

Patti

24 May 2024 - 29 May 2024
reviewed on travelocity

5 out of 5 stars

I enjoy the staff and the rooms very much. I’ve stayed here 4 or 5 times now—every time I visit my grandkids! The breakfast bar and happy hour are great! I love this place!
a

amber

3 May 2024 - 4 May 2024
reviewed on expedia

3 out of 5 stars

The bathroom was covered in hair! It was vile. Hair on every surface, towels, shampoo bottles, sink, floors, you name it! The staff when I told them just said oh sorry. The parking is terrible if you have a lot of luggage or children. The lobby was nice. I will however never ever stay here again.
c

cindy

14 Jan 2024 - 15 Jan 2024
reviewed on hcom

4 out of 5 stars

Beautiful hotel. Warm hot tub, cold pool, didn't feel like the heater was on unfortunately. Also, we got a suite and the heat only went to one side..... the other side was cold and kids said too cold to sleep
A

Anna

12 Oct 2023 - 16 Oct 2023
reviewed on hcom

4 out of 5 stars

The trip was good. Room was clean and front desk was always helpful. I would say the kitchen staff was friendliest. The breakfast buffet was good. But room service NEVER answered the phone. Terrible service. And they never once cleaned our room in the 5 nights we were here. 2 of the mornings we slept in and had a do not disturb sign.. but the other mornings, we saw them in the hall a few doors down headed towards our room. They saw us, we said hi. We didn’t have a sign on the door. And they never once entered our room and replaced our towels, took our trash, nothing. That was a bummer. One of the pillow covers and my kid’s sheets had an old deep yellow stain on it when we first arrived. The room was clean but the sheets made us a little iffy. Overall though, it was a nice quiet room. Modern and comfy suite, and central location to everything we wanted to see.
G

Gabriel

11 May 2023 - 13 May 2023
reviewed on travelocity

5 out of 5 stars

Was a great place to enjoy time with family.
A

Alba

28 Apr 2023 - 30 Apr 2023
reviewed on travelocity

1 out of 5 stars

We paid our reservation 45 days ago and when we got to the hotel they told us out room was sold. They wanted to give us a smaller room for that night but we didnt fit. They just told us it something that happens all the time with hotels , you pay for it and they over sell rooms and this happens. It was so bad for us since we have 3 little ones and our flight was delayed 5 times. We got to the hotel around 11:30 pm and they told us this :-/ we were so upset :-(
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