Hilton Garden Inn Salt Lake City/Layton

In Ogden for a doctor visit and will stay here again. A friend with me has grandkid sports they are at and stay at another hotel in the area. My friend liked this hotel so much they will be switching to this one when in town. The staff, clean, food, bar, outside patio and fire pit, great rooms , beds are great. One of the best hotels we have ever stayed in.

Bed was very uncomfortable. Breakfast for 13.00 needed more variety of foods. Even hotel with free breakfast had more choices of food. Neighbors kids were up all night long.

We stayed two nights there. Our room were very nice. But the best part of our stay was the front desk girl. Her name was Tawana. She helped us, she entertained our kids. She was simply amazing. She made our stay so good. She was so kind and helpful. The other lady’s not so much.

The bathroom door in our room had to be pushed really hard to actually close. And if it wasn't closed all the way it would fly open and slam against the entry door.Apparently this is an ongoing issue, evidenced ny the handle shaped repaired spot on the door. Maintenance did come and adjust the bathroom door so it was easier to close. Throughout our stay, we would occasionally hear the sound of water dripping.Evwntually, we figured out that the toilet in our room seems to have a flapper that is wearing out. It wasn't sealing completely, so the water would make it's way through. This became an issue at midnight,when someone caused the toilet to backup a bit. The water kept rising until it overflowed. We were able to find the shut off valve to keep it f on getting worse, but there was no maintenance available with a plunger. The security from the bar had to bring us the plunger, and towels for us to clean up. (We also had some pool towels the kids had left on the floor.) We let housekeeping know in the morning, but nobody wants to walk on toilet water tile, even if it's dry. Since this was on our last night there, I only took off one star for that, and the fact that the coffee is free until just after breakfast, but $4 a cup after that. Staff was very nice, the location is great, and the pool was cool for the kids. We'll definitely stay here again.

This lodging was in a great location for us to visit with our family who live in the area close by, and we didn't have any negative experience there.