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Hyatt Place San Antonio–North/Stone Oak

3 star hotel
8.6/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (21)

generated by AI based on family reviews

Overview

Hyatt Place San Antonio-North/Stone Oak is a family-friendly hotel that receives positive feedback for its cleanliness, friendly staff, and delicious breakfast. While some guests have noted issues with noise and room cleanliness, the overall experience is considered positive by many families. The hotel's location may be a bit off the beaten track, but the proximity to children's hospitals and shops might be beneficial for some families.

Guest highlights

The delicious breakfast
The friendly and hospitable staff
The overall cleanliness of the hotel

About the hotel

An indoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.

Nearby attractions

Hyatt Place San Antonio–North/Stone Oak is located in Stone Oak, a neighborhood in San Antonio, and is near the airport and near theme parks. Texas Transportation Museum and Marion Koogler McNay Art Museum are cultural highlights, and some of the area's activities can be experienced at Silverhorn Golf Club of Texas and Canyon Springs Golf Club. Six Flags Fiesta Texas and San Antonio Zoo and Aquarium are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 coffee shop/cafe
Free on-the-go breakfast available weekdays 6:30 am–9:30 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
San Antonio International Airport
9 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place San Antonio–North/Stone Oak
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

21 reviews

Review data

5 star reviews

57%

4 star reviews

24%

3 star reviews

14%

2 star reviews

5%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Place San Antonio–North/Stone Oak

Showing 1 - 10 of 21 reviews

Latest reviews (21)

L

Latisha

11 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

Everyone was very polite and accommodating. Rooms were clean, comfortable and cozy. Plenty of room for our three kiddos to stretch out. Definitely would stay here again.
L

Lisa

21 Jun 2024 - 24 Jun 2024
reviewed on expedia

3 out of 5 stars

I saw a live roach in my bathroom I hated it. I don’t know about the area. I’m not familiar about area. Hard to get back to hotel. Liked the pool but too many kids. Last day I was there they closed the kitchen breakfast buffet early. No shuttles
C

Claudia

14 Jun 2024 - 16 Jun 2024
reviewed on hcom

5 out of 5 stars

Loved the stay, family oriented!
T

Tim

12 Jun 2024 - 14 Jun 2024
reviewed on expedia

5 out of 5 stars

Very clean hotel, looks like everything is new and great staff. Breakfast options are awesome, very delish! Loved the stay with whole family!
C

Carlos

14 Mar 2024 - 17 Mar 2024
reviewed on expedia

4 out of 5 stars

The stay was great until the last night we were there. At 11pm or so, some crazy drunk ladies were just hanging around in the hallway, next to our room and were being very loud and obnoxious. We had to call the lobby and only after having security involved, they finally went to their room. This went on all the way til about 230 in the morning. Also the matress on the sofa bed was extremely thin. We had to use the couch cusions to try and make a makeshift mattress. Other than that, the stay was very nice. The staff was friendly, the lobby host were very resourceful. The free breakfast was a plus. With a big family, free breakfast saved us a little to spend on outdoor activities.
A

Alejandro

10 Mar 2024 - 13 Mar 2024
reviewed on expedia

4 out of 5 stars

I is a little cumbersome to get to, but there are a bunch of stores on a 5 min drive, very quiet place, close to the children hospitals. Very kind staff.
S

Sidney

13 Mar 2024 - 14 Mar 2024
reviewed on hcom

2 out of 5 stars

I’m gonna start with something positive, when I arrived (2 adults 3 small children) the staff was very friendly and took time to talk to my kids and be very friendly with them. But the room wasn’t very clean. There was some trash and hygiene products left behind and hair in the shower on the wall and I got a bathtub when we requested a shower. The tub was dirty as well. Not very satisfied and wasn’t worth almost $200. Won’t stay again.
C

Claudia

8 Mar 2024 - 10 Mar 2024
reviewed on expedia

5 out of 5 stars

Love this hotel i just would’ve had want to know in advance the pool was out of order. But they let us take the kids to lifetime pool facilities and they love it. Thank u
P

Patricia

9 Feb 2024 - 10 Feb 2024
reviewed on hcom

5 out of 5 stars

Clean room, great experience, great breakfast saved us money for our family of 4z
F

Francisco

24 Dec 2023 - 25 Dec 2023
reviewed on expedia

5 out of 5 stars

Excellent place for the family to stay
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