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Embassy Suites by Hilton Laredo

3 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

The Embassy Suites by Hilton Laredo is a popular choice for families, offering spacious two-bedroom suites perfect for larger groups. Families consistently praise the delicious breakfast, described as incredible and offering cooked-to-order options like French toast, eggs, and pancakes, alongside self-serve choices. The pool is another highlight, although it can get busy at weekends; an early morning visit is recommended. While some guests noted maintenance issues, the overall experience is considered positive by most families.

Guest highlights

The spacious two-bedroom suites, ideal for families.
The incredible breakfast with cooked-to-order options and self-serve choices.
The swimming pool, perfect for kids (although it can get busy).

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite. Housekeeping is available on request.

Nearby attractions

Located in Laredo, Embassy Suites by Hilton Laredo is in the historical district and near the airport. Laredo Little Theatre and La India Packing Company are local landmarks, and some of the area's attractions include Imaginarium of South Texas and Nuevo Laredo Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Sames Auto Arena or Uni-Trade Stadium.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Free buffet breakfast available 6:30 am–9:30 am on weekdays and 8:00 am–10:00 am on weekends
Free daily reception

Guest services

24-hour front desk
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Front-desk safe
Newspapers in lobby

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Embassy Suites by Hilton Laredo
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

55%

4 star reviews

9%

3 star reviews

27%

2 star reviews

9%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Embassy Suites by Hilton Laredo

Showing 1 - 10 of 11 reviews

Latest reviews (11)

C

Christine

28 Jun 2024 - 30 Jun 2024
reviewed on expedia

2 out of 5 stars

I have mixed reviews for this stay. PROS: 1. I ordered the salmon from the menu at the bar and it was delicious. 2. The staff are all extremely gracious. CONS: 1. The phone in my room did not work, neither of them. 2. I had the handicap accessible room, and the shower water flooded the entire bathroom and into the hall as well. 3. The water coming out of the sink has a gas coming out of it that smells like perm solution, which indicates a bacterial backup in the water lines. 4. The air conditioner would not go down to the requested setting, so the room was too hot for me. After I brought this to the attention of the front desk, they changed my room, and everything worked in there, but this morning the smell I the water was still there. 5. All the soda machines at each floor have been removed, so now you have they them in the gift shop. 6. The "Happy Hour" food provided is raw broccoli florets, raw baby carrots, cheese cubes, and ranch dressing. Also there are tortilla chips and what looks like gravy, but I was told it was salsa. The "free" drinks use the CHEAPEST alcohol possible. 7. When you book here, book directly with the hotel, as since I used a third party booking site, they couldn't help me with any discounts.
L

Lourdes

30 May 2024 - 2 Jun 2024
reviewed on hcom

5 out of 5 stars

We really enjoyed our stay. The two bedroom suite is perfect. The breakfast is incredible! The kids enjoyed the pool. It does get full on the weekend, but if you go early in the morning, there's noone at the pool. Do recommend it and will definetly be coming back.
N

Noemi

25 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

There was broken glass in the front parking area in between the first 2 lanes on the right side. In the pool area more areas with gripping mats are needed for the spills of water that occur as people walk. There was a no diving sign but during my stay there was a family with children of different ages that kept running and diving into the pool constantly. I throughly enjoyed breakfast time. And loved the layout of the room.
J

Javier

11 Apr 2024 - 13 Apr 2024
reviewed on expedia

5 out of 5 stars

The staff was great, the room was clean and comfortable and breakfast was delicious. The only thing I didn’t care for was the shower head. Not enough water pressure and jets. I had several family members and friends staying at the same hotel and they all agreed on the shower heads. Everything else was great.
D

Daniel

17 Mar 2024 - 18 Mar 2024
reviewed on expedia

5 out of 5 stars

I loved the atmosphere! Happy hour was Great! And the breakfast was delicious! I recommended the Hotel to my family and they were very impressed with the Hotel.
J

Jesenia

7 Jan 2024 - 8 Jan 2024
reviewed on expedia

5 out of 5 stars

It was an amazing stay! Got 4 rooms for our family , very clean ! Had 2 tvs in our room with living room , table and sofa bed . Next morning we had a delicious breakfast , they cook as you order , French toast, eggs, pancakes and they have many other self serve options . Great seating area. Would definitely recommend and stay there again
J

Jose

3 Jul 2023 - 6 Jul 2023
reviewed on orbitz

4 out of 5 stars

The Embassy is a Great property with many new renovations. Great Breakfast our families enjoy the swimming pools and we also the family environment. The beds were so soft and beautiful rooms .With the new renovations we did not have any ac in the living area and no ventilation in the restrooms which made it so hot.
D

Deborah

25 Nov 2022 - 27 Nov 2022
reviewed on hcom

3 out of 5 stars

I reserved two rooms for a family wedding. One of the rooms was for the bride and groom. The rooms overall need major up keep, the carpet was very dirty and torn, very basic bathroom amenities, drapes with tears, and was not cleaned properly. Bride/Groom Room was not ready when we arrived at 3 check in. Bar tender was rude and did not allow the groom to take pictures with the groomsmen at the bar (there was only one other customer who was OK with the picture taking and even then did not allow the pictures), when I had already asked if pictures could be taken, to which I was told yes by front desk. When trying to get drinks during happy hour, he was very rude and unpleasant. We were going to consume more drinks before the event, but with that service we opted not to. Also, very bad internet/wifi. Overall, very disappointed with our stay at this Embassy suites, something rare of the brand I have stayed in many times at different cities, but Laredo needs to step it up with this one.
A

Amy

10 Jul 2022 - 12 Jul 2022
reviewed on hcom

3 out of 5 stars

My room was hot. They changed out the thermostat but it didn’t help. Little kids were running all around in the lobby and it got too loud.
A

Adrian

26 Jun 2022 - 28 Jun 2022
reviewed on orbitz

5 out of 5 stars

Been going since a kid, still a great place to stay.
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