Holiday Inn Express Hotel & Suites Houston-Alvin, an IHG Hotel

Close to family

The rooms were comfortable and clean. The breakfast area was perfect for the family to gather and talk in the afternoon.

It was horrible. Breakfast was cold and nasty we got down there at 7.15 am and everything was soggy and cold I guess she cooked everything an hour before because it was definitely not fresh and hot. The lady that ran the front desk in the mornings was hateful and rude and had a attitude about everything when we went to check out I waited 30 minutes in the lobby for a cart I was the only one in the loading and un loading spot I ask her when they might have some it's been 30 minutes she said oh a lady took both carts this morning about 2 hours ago and hasn't brought them back I said are you kidding me there are other people needing them 😒 but did the lady up front care nope. And the worst part is no one but her in the hole hotel spoke English which was really annoying tried to ask several house keepers for towels not one of them spoke English just smile and said sorry dont know English then would giggle to other house keepers are you kidding me this is America how is anyone supposed to have a nice stay in your hotel when you can't talk to no one will definitely never stay hear again trust me save your money dont go hear

Check in was easy. Grandkids pulled our luggage. Age 2 & 7. Was cute and little slow. But boys were excited on elevator. Arrived to room and was very nice. I was little disappointed the queen beds were big and high. Worried about 2 yr old falling off bed. But lots of chairs pulled to side. Pool was beautiful. Breakfast was awesome. Clean and always bringing fresh out. Practically anything you wanted to eat. Loved the place!!!