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The Hayes Street Hotel Nashville

3 1/2 star hotel
Kids stay free
7.8/10 Good
(1131 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.

Nearby attractions

The Hayes Street Hotel Nashville is located in West End, a neighborhood in Nashville, and is in the entertainment district. Ryman Auditorium and Country Music Hall of Fame and Museum are cultural highlights, and travelers looking to shop may want to visit Opry Mills. Looking to enjoy an event or a game? See what's going on at Bridgestone Arena or Nissan Stadium. Guests appreciate the hotel's central and quiet location.

Popular amenities

Family friendly

Free cribs/infant beds
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free continental breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Outdoor

Outdoor furniture

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Nashville International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for The Hayes Street Hotel Nashville
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

4 reviews

Review data

5 star reviews

25%

4 star reviews

0%

3 star reviews

0%

2 star reviews

25%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about The Hayes Street Hotel Nashville

Latest reviews (4)

J

Jay

8 Jul 2024 - 10 Jul 2024
reviewed on hcom

2 out of 5 stars

Paying $42 per night to valet park with no other option is astronomical for a family. Should have been told the parking was not free!
G

George

24 Oct 2023 - 26 Oct 2023
reviewed on travelocity

1 out of 5 stars

Get to the “hotel” and they made us park our own car and still tried to charge us for valet. The rooms were nothing like pictured on the site. Room in disrepair and the curtains about to fall off and completely see through. The walls were paper thin and heard people on one side having loud sex and the other side screaming children. The morning we were woken up at 6:15 am by jackhammers and construction. I asked to be moved 3 times and they said because I have an Expedia reservation I was locked into my room and could not make any changes.
M

Marie

2 Jul 2023 - 6 Jul 2023
reviewed on hcom

5 out of 5 stars

Affordable, clean, and family friendly. The breakfast had healthy options and served the best oatmeal I’ve ever eaten (no packets). The bar is basic but has a decent variety. The bed was comfortable and the air conditioner worked well. I was close to a few good restaurants (I recommend Margarita lovers go next door to Las Palmas restaurant), and Broadway where all the bars are located was just over 1 mile away. The price is right for a clean, safe place to stay in Nashville. I highly recommend this hotel.
S

Stephanie

8 Jul 2022 - 9 Jul 2022
reviewed on hcom

1 out of 5 stars

I booked this room about a month before my trip. I should have read the reviews. My family and I arrived just after midnight after a huge storm delayed our arrival. The area seemed unsafe to drive around at night and when we got to the hotel the lights were off in the lobby and there was no one at the desk. Too scared to wait or head into a dark empty lobby alone, we went to another hotel nearby. They still charged me for the room even though we did not stay and there was no one there to let us in.
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