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Comfort Suites

2 1/2 star hotel
Kids stay free
8.8/10 Excellent
(602 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Comfort Suites is a family-friendly hotel with comfortable rooms and a good breakfast. Families appreciate the indoor pool and the convenient location near restaurants. While some guests have noted minor maintenance issues, the overall experience is considered positive by many families.

Guest highlights

The surprisingly comfortable beds
The extremely kind staff
The indoor pool and waffle maker
The great size of the rooms for families

About the hotel

An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.

Nearby attractions

Comfort Suites is located in Columbia. James K. Polk House and James K. Polk Ancestral Home are cultural highlights, and some of the area's activities can be experienced at Stoneybrook Golf Club and Saddle Creek Golf Club.

Popular amenities

Family friendly

Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Grocery/convenience store

More

Smoke-free property

Nearest Airport

Airplane
Nashville International Airport
57 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

40%

4 star reviews

33%

3 star reviews

0%

2 star reviews

27%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Suites

Showing 1 - 10 of 15 reviews

Latest reviews (15)

L

Lauren

13 Jul 2024 - 14 Jul 2024
reviewed on hcom

4 out of 5 stars

It was family friendly, the room was very comfortable and the breakfast was nice!
S

Sheena

4 Jul 2024 - 6 Jul 2024
reviewed on hcom

5 out of 5 stars

Had a get TOGATHER with family for the 4th of july it was wonderful beds were comfy breakfast was good staff was great highlu recommended
S

Samantha

5 Apr 2024 - 7 Apr 2024
reviewed on expedia

5 out of 5 stars

Our beds were surprisingly comfortable, which is always a bonus after a long road trip! The staff was extremely kind. The pool and waffle maker were a huge bonus for my kids. There's several restaurants that you can literally walk to from the hotel. We will definitely be back when we visit my family the next time.
s

sandra

8 Mar 2024 - 9 Mar 2024
reviewed on expedia

2 out of 5 stars

This hotel made me uncomfortable right from the start. There was a funky odor throughtout the hotel. The check-in went smoothly, but when I got to my room the bedding was ruffled and there was a brochure on the floor and there was visible dust/dirt on the entryway floor against the wall.. Why would a cleaner leave a room like this? So I asked for another room. The girl at the front desk appologized and gave me a room on a different floor. This one was much better. But there were just little things, uneven curtains, stains on the carpet and curtains, one drawer my kids opened had a sticky spot that hadnt been cleaned. The complimentary breakfast was meager. The waffle batter was runny, the juice machine was out of order and they did not offer a substitute for it. And to top it off, this was not a cheap place to stay. I'd pass this one by next time.
T

Tina

9 Feb 2024 - 11 Feb 2024
reviewed on hcom

4 out of 5 stars

Nice an clean good hot breakfast and nice indoor pool we had are young grandchildren with us and she enjoyed everything about breakfast and the indoor swimming pool
L

Liza

1 Dec 2023 - 3 Dec 2023
reviewed on hcom

5 out of 5 stars

The staff was very kind and accommodating to my needs and my family. They were friendly and helpful as I was in Columbia Tenn to see my dad before he passed away the weekend I was at the hotel. The experience was almost as nice as a five star hotel but a five star staff!
G

Gerry

23 Nov 2023 - 24 Nov 2023
reviewed on expedia

2 out of 5 stars

the indoor pool was supposedly at 82 degrees. but it felt like air conditioner was on in the pool room. when i ask about turning heat up in the room i was told it was preset and could not be altered. after spending some time in the cold water, i realizes circulating water was only coming out of half of the jets. 6:00 pm no towels in the pool area. small children with us found 2 empty beer cans under bed in our room. shower in one room stopped working second day.
K

Katherine

29 Jul 2023 - 30 Jul 2023
reviewed on orbitz

4 out of 5 stars

The hotel itself seemed a bit older, but it has definitely been updated, which was nice. The room was a great size for my family of five. The pool didn’t have any towels whenever I took my kids down in the evening, but other than that we had a very pleasant stay.
J

Jo-van

14 Apr 2023 - 15 Apr 2023
reviewed on orbitz

5 out of 5 stars

The room, breakfast and pool were great! Our tv couldn’t get a signal so we couldn’t watch anything. That was a bummer especially since we were on the top floor. We weren’t there a ton so is wasn’t too bad, but a disappointment nonetheless. My children loved it. We would definitely choose Comfort Suites again when traveling.
D

Dylan

4 Feb 2023 - 6 Feb 2023
reviewed on orbitz

2 out of 5 stars

There were cigarette buts everywhere outside the building in the flower beds and parking lot, it was disgusting. We always had to ask for more towels for our room and they never had any clean ones available and if they did they didn’t have as many as we needed. Being a family of 5 I would think having 5 clean towels would be easy. We weren’t informed that the pool area wasn’t working properly, we went swimming, the room and water was freezing!!! I told them at the front desk and they said they knew about it and someone was coming to fix it. That’s fine. But a sign stating that the area was freezing cold would’ve been nice to know ahead of time. We did swim for 2 days there, but there were never any towels so we had to ask the front desk each time for towels. Our room wasn’t very clean when we pulled out the couch bed there was old dog biscuits that apparently were left by previous stays. All in all it was a very disappointing stay and the fact we had to ask for a lot of different things, and you had to catch someone at the front desk which was a feat in itself. It just wasn’t what we were expecting, we will be staying at a different hotel from now on.
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