Hampton Inn Caryville-I-75/Cove Lake-State Park

Great customer service. The staff was wonderful and very nice. My kid had gotten sick while we were there and the front desk and cleaning staff was so nice and accommodating. Giving us Lysol etc, asking if we need water and supplying us with bottle waters. Then we had car trouble at check out and had to wait for hours for AAA. The staff was so nice during that. Allowing us to stay in the lobby and still asking if we needed anything drinks etc. Made us feel comfortable in a stressful situation. What you look for in customer service. The hotel was clean and the breakfast was good.

Every time we come to Caryville to visit family we stay at this hotel. We have never been disappointed. It is always clean, they have a wonderful breakfast. The staff is helpful and very friendly etc. We miss the llama's. Thank you for always being there for us when we vosit. Thank you!

Two night stay for family wedding. Room was very clean. Staff very friendly.

The surrounding area and view were amazing. Check-in was easy and quick, and the employees were kind. Our room was clean and easy to get to, but the layout literally has us saying, "huh?" Grsnted, it eas a small room with two queen beds shoved in, so it's understandable that they had to think out of the box. That said, the bathroom entrance was in the middle of the wall facing the beds. The closet, no kidding, was where the outside windows should be. Huh? All if that meant for us that it was okay to spend one night, but it was not super comfortable and we would not opt to stay for an extended time. Breakfast was good and plentiful. Worth noting is that we felt safe in the area.

The property is fine. The issue I have is with Travelocity. You advertise this place to sleep 5, but they only sleep 4 max. Therefore one of our kids had to sleep on the floor. The hotel said they have tried to tell you many times to change it to no avail. Big fail Travelocity. I would like a refund.

This day the room was great besides the employees children that were allowed to swim were very rude and there were grown men swimming in their underwear and my son also skinned his skin off of his finger by touching a piece of metal in the elevator that was not sanded down

Got in late to just stay overnight while passing through the area. Staff got us checked in very quickly so we could get to sleep. Bed was a little hard but the room was nice. It was right off the pool area which would have been great, considering we have small children, if we would have been able to stay a little longer. Breakfast was wonderful, and they had a highchair for my son to sit in. The views from this hotel are beautiful. You get mountain and lake views which were awesome. If we were ever to come back to this area I would definitely stay here again.