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Holiday Inn Express Hotel & Suites Charleston Arpt-Conv Ctr, an IHG Hotel

2 1/2 star hotel
9.2/10 Wonderful
(1002 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a spa tub, a business center, and conference space. Housekeeping is available on request.

Nearby attractions

In the entertainment district and near a train station, Holiday Inn Express Hotel & Suites Charleston Arpt-Conv Ctr, an IHG Hotel is in an area with good airport proximity and shopping. Charles Towne Landing State Historic Site and American Theater are local landmarks, and some of the area's attractions include H.L. Hunley Submarine and Frankie's Fun Park. Looking to enjoy an event or a game while in town? See what's happening at North Charleston Coliseum and Performing Arts Center or Joseph P. Riley, Jr. Park. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Bbq grill(s)
Picnic area

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Charleston International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Charleston Arpt-Conv Ctr, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

0%

3 star reviews

0%

2 star reviews

40%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Charleston Arpt-Conv Ctr, an IHG Hotel

Latest reviews (5)

R

Roberta

27 Apr 2024 - 2 May 2024
reviewed on expedia

5 out of 5 stars

We stayed 4 nights . Clean, good breakfast choices. Only thing , our room was only cleaned once, always had to ask for extra towels . I could have stayed in an ABB . I wanted to be waited on for our 40th anniversary trip. And we had to leave one day early for a family emergency and no one said anything when we left, no thank you for staying.
C

Christopher

20 Oct 2023 - 22 Oct 2023
reviewed on expedia

2 out of 5 stars

We checked in Friday, 10/20 and we immediately met met with a strong smell of marijuana in the elevator and hallway. Before we unpacked our bags, we could hear drilling and cutting noises coming from construction in the adjacent room. Our kids swam in the pool Saturday and complained about severely irritated skin. We believe the chlorine levels in the pool were not measured correctly. Our children’s swim clothes and bodies smelled like they had swam in bleach. This was not a great experience for us.
T

Timothy

20 Oct 2023 - 22 Oct 2023
reviewed on hcom

1 out of 5 stars

I paid for three nights to catch up on work in a quiet place and enjoy the hot tub. I was abruptly woken up by construction noises in the room right above me at 8:15 on a Saturday morning. The construction noise continued through the entire weekend. I went to the hot tub at 9 at night where there were several unattended children. The jets for the hot tub weren’t working this stay or the least stay. Woken up by construction again on Sunday. Used headphones to drown out the noise. Tried to go to the hot tub later that night for it to be closed “Because the jets weren’t working” even though they hadn’t been working for at least a month.
J

Joshua

1 Apr 2023 - 4 Apr 2023
reviewed on hcom

2 out of 5 stars

My children and I stayed here over spring break. Nice location and great breakfast but over all disappointed. We stayed 3 nights and for some reasons hotels are still using Covid as an excuse for poor service. I don’t need my bed made every day or anything but you don’t get a discount when you stay multiple days so it was disappointing they wouldn’t change my garbage or get new towels. I even requested I needed towels and Toilet paper when we were out one day and they never came to the room so my 10 year old son woke me at 5 am when he had to use the bathroom and it was out of TP. They can at least check on the necessities for a multi day stay especially when it was requested. They also had the gym closed where you could shuttle to another hotel but i again wasn’t going to leave my kids to do this. Lastly the pool was ice cold and to cold to enjoy. Overall I was very disappointed in our stay and service.
T

Takahiro

7 Apr 2023 - 8 Apr 2023
reviewed on travelocity

5 out of 5 stars

Indoor pool and jaggy was was very good for my kids.
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