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Eden Resort and Suites, BW Premier Collection

3 1/2 star hotel
Kids stay free
9.2/10 Wonderful
(1005 verified Hotels.com guest reviews)
See verified family reviews (51)

generated by AI based on family reviews

Overview

Eden Resort and Suites offers a relaxing family getaway with amenities such as indoor and outdoor pools, and a playground. Families appreciate the spacious suites with separate bedrooms for children. While some guests have noted cleanliness inconsistencies, many praise the resort's atmosphere and the friendly staff. The on-site restaurant is also a plus, though some have found it expensive.

Guest highlights

The amazing pools (indoor and outdoor)
The separate bedrooms in the suites
The playground
The on-site restaurant and bar

About the hotel

2 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

Located in Lancaster, Eden Resort and Suites, BW Premier Collection is in the suburbs and near a train station. American Music Theatre Lancaster and The Amish Village are cultural highlights, and travelers looking to shop may want to visit Tanger Outlets Lancaster and Kitchen Kettle Village. Traveling with kids? Don't miss Dutch Wonderland. Spend some time exploring the area's activities, including outlet shopping and winery tours.

Popular amenities

Family friendly

Arcade/game room
Children's pool
Free area shuttle
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Playground
Pool gate
Refrigerator
Seasonal outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
2 restaurants
Cooked-to-order breakfast available for a fee daily 7 am–11 am: usd 15.00-20.00 for adults and usd 7.00-15.00 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Arcade/game room
Billiards/pool table
Children's pool
Indoor pool
Playground
Sauna
Seasonal outdoor pool

Outdoor

Bbq grill(s)
Garden
Picnic area

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Fireplace in lobby
Renovated entire property - march 2019
Smoke-free property

Nearest Airports

Airplane
Harrisburg International Airport
42 km from this hotel
Philadelphia International Airport
93 km from this hotel
map

Reviews that mention...

Family Reviews

for Eden Resort and Suites, BW Premier Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

51 reviews

Review data

5 star reviews

71%

4 star reviews

16%

3 star reviews

4%

2 star reviews

4%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Eden Resort and Suites, BW Premier Collection

Showing 1 - 10 of 51 reviews

Latest reviews (51)

K

Ki Hoon

25 Sept 2024 - 26 Sept 2024
reviewed on hcom

5 out of 5 stars

Very good for family
M

Matthew

8 Aug 2024 - 9 Aug 2024
reviewed on hcom

4 out of 5 stars

It was a great room and the hotel is very nice! We are even thinking about using it for our wedding BUT in our room 2nd floor king bed room the cleanliness was not good there was 2 big hair balls in the shower, a piece of chocolate on the floor by the bed, no bag in the garbage the little mirror in the bathroom was falling apart and there was a funky smell when we first walked into the room but other than that the the shower was amazing with 2 shower heads and glass doors there was an indoor pool and an outdoor one also with a playground for the little ones also! It was really great. I think they just need some new cleaning people! Sorry!
D

Dikesha

22 Jul 2024 - 24 Jul 2024
reviewed on hcom

5 out of 5 stars

My husband and I stayed here in celebration of our 27th anniversary. We did not want to travel far however we wanted to feel like we were definitely on vacation & Eden provided just that. Check-in: Smooth & easy online check-in & out! Food: The Bistro has Amazing food, service & the bartender Bobby was Fantastic. He knows how to make a drink & make you feel welcomed. Pool: We absolutely enjoyed the hours we lounged at the pool. Splashers is a plus+. The whole experience is the resort feeling we were looking for with out jumping on a plane. The overall design, tropical flowers, and extra activities are a bonus. Room- we stayed on the adult only floor! Thank you 🙏 for offering this. We have 3 adult children so the quiet floor was blessing. The walk to the indoor & outdoor pools were easy. Overall we will definitely be returning!!!
N

NFN

8 Jul 2024 - 11 Jul 2024
reviewed on orbitz

5 out of 5 stars

We had an awesome stay. Very convenient for the trips with kids.
J

Jennifer

22 Mar 2024 - 23 Mar 2024
reviewed on orbitz

4 out of 5 stars

We loved staying here. It was beautiful and a great spot for going to dinner and a show. The rooms were beautiful and we loved the designs. With that said, it was the worst place if you expect quiet. You can literally hear everything through your room including talking, loud noises and kids running up and down the halls. That was brutal when trying to sleep. We ended up putting the fan noise app on which helped but the walls are paper thin. Unfortunately, this was the only downfall but a big one for our family.
M

Melissa

7 Jul 2024 - 10 Jul 2024
reviewed on orbitz

5 out of 5 stars

Very clean and a fun place for the kids and adults.
C

Consuelo

4 Jul 2024 - 5 Jul 2024
reviewed on orbitz

4 out of 5 stars

Only stayed one night, and it was very nice! Best part was the pool and the basketball court for the kids. I also appreciate their “food trucks” that were by the pools. The rooms were nice and spacious. The only thing I didn’t like were the tv remotes were very outdated and barely functioned, not a big deal.
J

Joseph

2 Jul 2024 - 4 Jul 2024
reviewed on orbitz

5 out of 5 stars

All in all a great 2 days with our grandchildren
M

Matthew

3 Jul 2024 - 4 Jul 2024
reviewed on orbitz

5 out of 5 stars

Clean and enjoyable for the whole family.
K

Kimberly

30 Jun 2024 - 2 Jul 2024
reviewed on expedia

5 out of 5 stars

Hotel was clean and had many options to keep kids entertained.
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