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avid hotel Lancaster, an IHG Hotel

2 1/2 star hotel
9/10 Excellent
(1011 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Avid hotel Lancaster offers a comfortable and convenient stay for families visiting Lancaster. While some guests have noted that rooms can be on the small side, many appreciate the hotel's cleanliness, modern style, and great location. Families consistently praise the hotel's friendly staff, good breakfast (with some improvements noted), and the swimming pool, which is a hit with children. The hotel's convenient location near local attractions is also a plus.

Guest highlights

The swimming pool is a hit with kids
The hotel's convenient location near local attractions
The friendly and helpful staff
Good breakfast with a variety of choices

About the hotel

An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station.

Nearby attractions

In the city center and near theme parks, avid hotel Lancaster, an IHG Hotel is in an area with good shopping. American Music Theatre Lancaster and Sight and Sound Theatre are cultural highlights, and travelers looking to shop may want to visit Tanger Outlets Lancaster and Rockvale Outlets. Don't miss out on a visit to Dutch Wonderland. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Indoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Elevator

More

Smoke-free property

Nearest Airports

Airplane
Harrisburg International Airport
49 km from this hotel
Philadelphia International Airport
86 km from this hotel
map

Reviews that mention...

Family Reviews

for avid hotel Lancaster, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

40%

4 star reviews

33%

3 star reviews

13%

2 star reviews

7%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about avid hotel Lancaster, an IHG Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

L

Linoia

21 Sept 2024 - 22 Sept 2024
reviewed on hcom

4 out of 5 stars

Our room was clean we stayed in rm #319, our family stayed in room #421 and there was blood on the chair. Overall the night was good until the maid kept banging on door rm#421 an hour before check-out
R

Ralph

23 Jun 2024 - 24 Jun 2024
reviewed on hcom

5 out of 5 stars

We have stayed at this Avid many times and it is our go-to hotel to visit family in Lancaster - great location, excellent staff, very good price and value, and always clean, attractive and comfortable. The breakfast has also improved with fresh entrees; very nice. Overall great value.
D

DENISE

3 May 2024 - 5 May 2024
reviewed on hcom

3 out of 5 stars

i was booked for 2 nights however 3 nights prior i tried to cancel 1 night due to a funeral i had on the friday but was told by customer service they denied the request so i paid for a night i never was able to check in on that day. kinda sad. also they need to put families with kids on the first floor. aside form that hotel was good
S

Susan

25 Apr 2024 - 26 Apr 2024
reviewed on expedia

4 out of 5 stars

Breakfast options could be better especially for kids but overall pleasant stay at AVID. Rooms were small but totally fine for one night stay. Staff was helpful and accomodating.
M

MILTON

23 Feb 2024 - 25 Feb 2024
reviewed on expedia

4 out of 5 stars

The only negative part about our stay was that the rooms are very small, we are a family of 4 and it was very tight! Everything else was goo.
P

Patcharapan

27 Aug 2023 - 28 Aug 2023
reviewed on travelocity

5 out of 5 stars

It was a nice stay with my family. My children love the pool and hot chocolate. Clean room with comfortable beds. There is everything you need in the room. It’s a simply hotel with the modern style. Breakfast was good in the individual package. Great service. We had a great time here.
A

Ann

26 Jul 2023 - 28 Jul 2023
reviewed on travelocity

1 out of 5 stars

Hotel room floor was filthy and staff refused to mop it. The room had no coffee pot, no microwave, no ice bucket, no closet, no bathtub, and no dresser. Coffee and ice maker with no buckets were on the first floor, but we were placed on the fourth floor. Breakfast choices were lacking and ingredients unavailable for child with egg allergy.
L

LaToyia

21 Apr 2023 - 23 Apr 2023
reviewed on travelocity

2 out of 5 stars

Loved Avid until a minor storm came through and took out the electricity. Can’t believe a brand new IHG Hilton family hotel doesn’t have a generator. I want some of my money back.
J

JANE

8 Apr 2023 - 10 Apr 2023
reviewed on travelocity

4 out of 5 stars

The facility was clean. My kids enjoyed the pool. Quiet and convenient to the attractions we planned at the Strasburg Railroad and Turkey Hill Experience. The breakfast was decent. Housekeeping did a good job. No complaints.
J

John

31 Mar 2023 - 1 Apr 2023
reviewed on hcom

5 out of 5 stars

Very clean and modern. The breakfast was good with many selections. The staff was very friendly. I would definitely recommend staying there for a night or two. Rooms are on the small size so it might not work for a family over 5 or 6. I will stay here again.
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