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Holiday Inn Express & Suites Allentown West, an IHG Hotel

2 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1004 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Allentown West is a popular choice for families, offering spacious rooms that comfortably accommodate two adults and two children. Families consistently praise the friendly staff, delicious breakfast, and the indoor pool, a big hit with younger guests. While some guests have noted occasional cleanliness issues, the overall consensus points to a positive family-friendly experience. The hotel also offers convenient amenities like comfortable beds, microwaves and refrigerators in the rooms.

Guest highlights

The indoor pool
The delicious breakfast
The comfortable beds and spacious rooms
The friendly staff

About the hotel

An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Allentown, Holiday Inn Express & Suites Allentown West, an IHG Hotel is near theme parks. Bear Creek Mountain is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Dorney Park & Wildwater Kingdom and Allentown Fairgrounds. Traveling with kids? Make time for Lehigh Valley Zoo, or check out an event or a game at PPL Center. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.

Popular amenities

Family friendly

Children's pool
Free cribs/infant beds
Indoor pool
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free full breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Children's pool
Fitness center
Indoor pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Wilkes-Barre/Scranton International Airport
84 km from this hotel
Philadelphia International Airport
85 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Allentown West, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

16 reviews

Review data

5 star reviews

56%

4 star reviews

19%

3 star reviews

12%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Allentown West, an IHG Hotel

Showing 1 - 10 of 16 reviews

Latest reviews (16)

A

Annette

21 Jul 2024 - 23 Jul 2024
reviewed on hcom

5 out of 5 stars

It was an amazing stay the staff was very friendly and the room was very nice breakfast was also a big hit with my grandkids. Will be staying again on next trip
T

Tony

4 Jul 2024 - 6 Jul 2024
reviewed on expedia

5 out of 5 stars

My family and I loved the place
R

Rachel

24 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

Our family loved everything. Everyone was very nice, courteous, food was delicious, coffee was so good, pool and exercise room excellent. Room was so clean, beds was so comfortable. We loved everything. We didn’t like nothing.
E

Emily

5 Apr 2024 - 6 Apr 2024
reviewed on expedia

5 out of 5 stars

Extremely reasonable pricing, and quick nice check in. The beds are comfortable and we got a large room for two adults and two kids - have my two year old on the sofa bed, son in one bed, and husband and I in the other.
J

Jeffrey

25 Aug 2023 - 27 Aug 2023
reviewed on hcom

5 out of 5 stars

Me and my family stood for two days and the hotel was very clean the staff was very friendly. My kids loved that there was an indoor pool. And the breakfast was good as well. We will be staying there in the future.
J

Jenifer

11 Aug 2023 - 13 Aug 2023
reviewed on orbitz

5 out of 5 stars

Everything was great my kids really enjoyed it.
A

Amanda

3 Aug 2023 - 5 Aug 2023
reviewed on orbitz

3 out of 5 stars

This was a standard off the highway Holiday Inn. We did not spend much time in the room because we were there to have experiences. This hotel worked out well for that purpose. The beds were clean. The bathroom was fine. We were hoping to take the kids to the pool for a quick swim, but it was closed for cleaning for our entire stay. 2 nights. That was disappointing. The other suggestion I would have is to add drinking water. There was no where to get drinking water. No small bottles in the room or cooler with a tap in the lobby or breakfast area or even water for purchase.
F

Fulbido

28 Jul 2023 - 30 Jul 2023
reviewed on orbitz

5 out of 5 stars

Very nice place to stay very family friendly
J

Justine

Invalid Date - Invalid Date
reviewed on orbitz

2 out of 5 stars

After seeing 8 stars out of 10, I expected a nice place to stay with our family, but I’d never stay here again. The first room that we got had hairs all over the bathroom. They were not only on the floor but also in the bathtub as well. The caulk around the toilet was haphazard at best. The plug in the drain wasn’t even on properly. The grout in most of the tile was almost black, even though it clearly was supposed to be off white (by looking at the grout by the walls). Outside of our room there was a toenail on the carpet. In addition to the unsanitary conditions, we checked the listing just after checking in and saw it was $40 cheaper than when we booked it. When we had Expedia contact hotel management, we were told that not only wouldn’t they price match, but despite the state of the room, the only way they’d refund anything is if we checked out that night and left. It was almost 9pm at this point so we couldn’t leave with a 6 year old who was exhausted after a day of travel. I ended up asking for at least a different room, and the desk clerk did that without trouble which was nice. Thankfully the new room was at least clean, but it was so loud because it was facing the main road.
A

Amber

18 Jun 2023 - 19 Jun 2023
reviewed on orbitz

3 out of 5 stars

The cleaning staff needs to be more aware of things in the room. We checked in and there were 4 wash clothes left in the bathroom that were used. The shower was not clean there was hair in it when we arrived. The front desk lady was super nice and apologetic (it wasn’t her fault). The rooms are a nice size and the beds are comfortable. The pool was a nice surprise for the kids and the breakfast was included. (Just didn’t like I couldn’t find a kitchen staff member because the toaster wasn’t working)
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