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Holiday Inn Express & Suites The Dalles, an IHG Hotel

2 1/2 star hotel
9.2/10 Wonderful
(429 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites The Dalles is a comfortable and clean hotel, great for families. Guests regularly praise the spacious and well-laid-out rooms, comfortable beds, and the enjoyable pool, which is a hit with children. The breakfast offers a good variety of options, including a pancake maker, pleasing most tastes. While some have noted inconsistencies in service, many appreciate the friendly and helpful staff who go the extra mile to meet guest needs.

Guest highlights

The pool is wonderful for kids
The breakfast offers a good variety of options, including a pancake maker
Clean and comfortable rooms with plenty of space

About the hotel

Along with an indoor pool, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. Change of towels is available on request.

Nearby attractions

Holiday Inn Express & Suites The Dalles, an IHG Hotel is located in The Dalles. Pines 1852 Winery and Memaloose State Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Columbia River Gorge National Scenic Area and Mayer State Park. Spend some time exploring the area's activities, including winery tours and outlet shopping.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool access ramp on site
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Water dispenser

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites The Dalles, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

16 reviews

Review data

5 star reviews

62%

4 star reviews

12%

3 star reviews

12%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites The Dalles, an IHG Hotel

Showing 1 - 10 of 16 reviews

Latest reviews (16)

K

Kelly

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

Clean, updated rooms, easy check-in. Great for our family’s stop on a road trip.
B

Bianca

17 Dec 2023 - 20 Dec 2023
reviewed on expedia

4 out of 5 stars

I have stayed here before when visiting family. The hotel is very comfortable. The breakfast wasn’t as good as it had been previously. I had rented a plug in hybrid vehicle and was happy to see the vehicle charging stations. However the stations didn’t work properly. Otherwise I felt safe and comfortable here.
A

Alison

6 Jan 2024 - 7 Jan 2024
reviewed on expedia

2 out of 5 stars

Nice property. Very clean. Our issue was that we booked well in advance(months), got a call after we were already in town that our family of 4 would only get one bed because of a booking mix up on their end. We were able to overlook because they promised us a rollaway bed. Upon checkin we were told that they’d already given all the rollaway beds away. We were offered no compensation. Very unprofessional.
S

Seth

24 Dec 2023 - 25 Dec 2023
reviewed on hcom

5 out of 5 stars

The hotel was great, very new and modern, breakfast options were good! Bed was comfortable and the room was super clean! Only disappointment was no hot tub with the pool, but we brought our family to join us in the pool.
E

Elizabeth

9 Sept 2023 - 10 Sept 2023
reviewed on expedia

3 out of 5 stars

The hotel was extremely clean and well-maintained. The variety of breakfast options pleased the entire family. The staff at the front desk both upon arrival and our departure were not very courteous. They did not welcome us when we entered the building. There was no explanation why the two extra people working at the front counter weren't able to help check us in. And it was obvious that the communication between staff is not great as they checked us into a room that was still in the process of being cleaned.
V

Veronica

17 Jun 2023 - 18 Jun 2023
reviewed on expedia

1 out of 5 stars

Check in was a circus. Manager on duty, Lee, did not get involved to help until 1 hour waiting in lobby, with 3 children, trying to resolve issue myself. I needed to pay with a different card from what was used at booking due to death of husband and having a new payment card. At check out, attempted to fill my coffee cup from lobby. Both large coffee pots in common area empty, 1 hour after breakfast was over.
L

Lindsay

7 Apr 2023 - 8 Apr 2023
reviewed on expedia

5 out of 5 stars

Room was very clean and beds comfy. Pool was nice for the kids and there were lots of food options around the area.
K

Kolleen

13 Jan 2023 - 14 Jan 2023
reviewed on hcom

5 out of 5 stars

This hotel was very nice, clean and provided everything we needed for a quick stay to visit family. It is great to see more nice hotel options in The Dalles. 😊
A

Alicia

12 Aug 2022 - 14 Aug 2022
reviewed on hcom

5 out of 5 stars

Clean and comfortable room with plenty of space and well laid out. The pool was wonderful for the kids and we all enjoyed the breakfast and pancake maker!
C

Chelsea

31 Jul 2022 - 1 Aug 2022
reviewed on hcom

5 out of 5 stars

Clean and comfy. Worked out well for my family of 6.
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