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Holiday Inn Express & Suites Bend South, an IHG Hotel

2 1/2 star hotel
Kids stay free
Connecting rooms
9.6/10 Exceptional
(787 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Bend South is a popular choice for families, offering spacious suites that comfortably accommodate larger families. The hotel receives high praise for its cleanliness, friendly staff, and delicious breakfast. While the pool is described as small, it's often a welcome addition for families, and the convenient location is also frequently mentioned as a plus. Please be aware that some guests have mentioned issues with the pull-out beds and occasional inconsistencies with breakfast availability.

Guest highlights

The delicious breakfast, regularly praised as one of the best hotel breakfasts guests have experienced.
The helpful and accommodating staff, often going above and beyond to assist families.
The cleanliness of the hotel and rooms.

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Housekeeping is available on request.

Nearby attractions

Holiday Inn Express & Suites Bend South, an IHG Hotel is located in Southeast Bend, a neighborhood in Bend, and is in the mountains and in a state park. Lost Tracks Golf Club and River's Edge Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Bend Factory Stores and Old Mill District. Bend Rock Gym and High Desert Museum are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Grocery/convenience store
Indoor pool
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Indoor pool

Outdoor

Outdoor furniture
Picnic area
Terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Water dispenser

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Bend South, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

64%

4 star reviews

18%

3 star reviews

0%

2 star reviews

18%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Bend South, an IHG Hotel

Showing 1 - 10 of 11 reviews

Latest reviews (11)

K

Karen

10 Jul 2024 - 11 Jul 2024
reviewed on expedia

4 out of 5 stars

Easy on/easy off Hwy 97. Clean, spacious room for 6. But there were 6 of us & only 4 towels & 2 washcloths. Also, couch pulled out for our 2 grandson's bed but no bed linen in room for couch bed. So...grandpa had to go down for linens, towels, washcloths. Breakfast was good. Waffle maker out of commission, which the grandkids always enjoyed. Other than those things, great stay!
J

Jessica

7 Apr 2024 - 8 Apr 2024
reviewed on hcom

5 out of 5 stars

This hotel is amazing! I always stay here on my way to visit family because they are always so clean and kind. I love that they are pet friendly and their morning breakfasts are always so fresh and yummy! My kids love it too!
A

Angela

5 Apr 2024 - 6 Apr 2024
reviewed on hcom

5 out of 5 stars

This was a fantastic place to stay with my family n for our Oregon trip! The suite was a decent size and slept all 6 of us just fine. The front desk was very kind and helped us get linens quickly for the couch fold out bed. The pool is very small, but worked great for us, as no one was swimming when we were. The breakfast was awesome, probably one of the best we’ve had at a hotel. Would happily stay again!
M

Michelle

23 Mar 2024 - 26 Mar 2024
reviewed on hcom

5 out of 5 stars

The hotel was very clean. Smelled clean and looked clean. It was very quiet, and fit our family of 5 well. The breakfast had a lot of good choices but it wasn't always full. The workers were doing their best at filling it though. The pool was small but warm. Overall we enjoyed our stay and would go there again!
M

Michael

18 Mar 2024 - 19 Mar 2024
reviewed on expedia

2 out of 5 stars

Pull out bed was awful. We had kids but I ended up sleeping on the pullout with one of them. I haven't slept on one in 30 years and apparently nothing has changed. Would have preferred an inflatable one or even a camping style mattress pad.
M

Michelle

20 Jul 2023 - 21 Jul 2023
reviewed on orbitz

4 out of 5 stars

Everything was great except for when my husband to our 4 children down for the free breakfast. The hot food was basically gone at 9:15 despite being told that breakfast was supposed to be served until 9:30. There were 20 people there to eat but the staff argued with my husband that it was already 9:10 and they didn't know all these people were going to come to eat so late. The buffet tha was serving link sausage, hasbrowns, eggs, and turkey sausage only had eggs. The staff pointed out that they had eggs, to which I agreed. A few other families also were coming in. One of the staffbsaid that she would bring out sausage and omelettes which they did at 9:25. I thanked her, but later, when my kids went to get some sausage, they overheard the staff complaining about me. Again it is a nice place and we would stay here again, but it would be great if breakfast items were available till the end of breakfast. Do you think this is reasonable?
M

Mark

14 Jul 2023 - 15 Jul 2023
reviewed on orbitz

5 out of 5 stars

Loved the convenient location. Nice hotel and pool for the kids. The included breakfast was good.
D

Derek

12 Jul 2023 - 13 Jul 2023
reviewed on orbitz

2 out of 5 stars

Upon arrival in our room, it smelled awful. The smell was like several wet dogs had recently stayed there. To make things much worse, withing the first 60 seconds of being in our room, we saw our 18 month old pick something up off the ground and start to put it in her mouth. My wife stopped her and found a pill in her hand. I looked it up from the markings on it, and it was a trazadone, which would have definitely put my 20 lb child in the hospital. It was out in the open on the floor so that made me question whether the room was vacuumed and what else wasnt clean. Finally, the room was very noisy. Late into the night we could hear what sounded like the people above us stomping around and jumping up and down- perhaps there were children up there. Needless to say, around 1:00 am the Boise from above us woke the baby. So, being very tired and frustrated, we loaded up and hit the road by 200 am to our next destination. I definitely won’t be visiting this location again and will likely refrain from any other Holiday Inns.
S

Sarah

15 Dec 2022 - 16 Dec 2022
reviewed on hcom

5 out of 5 stars

We arrived later than we had hoped after driving for 13 hours. We needed to get check in and the kids to bed fast. The gentleman at the desk was incredibly helpful, even pushed a luggage cart out the door for us! The breakfast was amazing, the rooms were clean, we would definitely stay here again!
A

Ashlie

17 Sept 2022 - 18 Sept 2022
reviewed on orbitz

5 out of 5 stars

We checked in very late, around midnight and the gentlemen (there was 2) helping us check in for more than accommodating and so incredibly helpful! This place is a gem!! Especially when you’re traveling with children!
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