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Courtyard by Marriott Cleveland Willoughby

3 star hotel
Connecting rooms
8.4/10 Very Good
(577 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Courtyard by Marriott Cleveland Willoughby receives positive feedback for being kid-friendly and offering wonderful staff and great service. Families appreciate the clean, well-maintained property with up-to-date rooms. The hotel's convenient location near various eateries and shops is also a plus. While some families have reported positive experiences with crib arrangements and kind staff at the breakfast cafe, it is worth noting that there have been reports of cleanliness issues outside the hotel.

Guest highlights

Wonderful staff and great service
Super clean and well-kept property with up-to-date rooms
Convenient location near eateries and shops
Willingness to provide cribs upon request

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Willoughby, Courtyard by Marriott Cleveland Willoughby is in the business district. Travelers eager for a bit of culture can stop by Indian Museum of Lake County, while those wishing to experience the area's natural beauty can explore Lake Erie and Cain Park. Check out an event or a game at Classic Park, and consider making time for The Holden Arboretum, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee weekdays 6:30 am–9:30 am: usd 8-10 for adults and usd 8-10 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Cleveland Hopkins International Airport
40 km from this hotel
map

Reviews that mention...

Family Reviews

for Courtyard by Marriott Cleveland Willoughby
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Courtyard by Marriott Cleveland Willoughby

Latest reviews (4)

A

Amanda

11 May 2024 - 12 May 2024
reviewed on expedia

5 out of 5 stars

Wonderful staff and kid friendly. And great service.
T

Theodore

29 Nov 2023 - 1 Dec 2023
reviewed on expedia

5 out of 5 stars

First time staying here, in town for some family matters. Super clean and well-kept property, very up-to-date rooms. Super friendly and attentive staff. Loads of eateries and shopping for whatever you may need nearby.
K

Kathryn

5 May 2023 - 6 May 2023
reviewed on hcom

5 out of 5 stars

We stopped in on a family roadtrip and had a pleasant experience. They had a baby bed ready for us after I called ahead. The beds were comfortable and the room was quiet. The manager was especially kind to us at the breakfast cafe. Would stay again!
H

Hannah

22 Oct 2022 - 23 Oct 2022
reviewed on hcom

3 out of 5 stars

While walking in to check in, people were cleaning vomit up from a car parked in front of the front door. It was also all over the pavement. As much as I paid to be in this room for a quick sleep before getting on the road, it would’ve been nice to not have to worry about vomit and taking my children in the side so they wouldn’t step in it.
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