Hampton Inn & Suites New Albany Columbus

Pool is perfectly clean and kid friendly, lots of wonderful breakfast options!

All night, there was fighting, lots of noises out in the corridor. The kids were so scared to sleep. None of us slept that night. As soon as we entered the room, the fire alarm started beeping causing so much panic and we realised it was only in our room and in a few minutes we vacated and another smaller room was given. Overall a very traumatic experience. Every penny spent is gone to trash. The experience was so trashy.

Overall a nice stay. Our only complaints were that the indoor pool was VERY COLD! This unfortunately limited the time that our family could be in the pool because the children were shaking. Our second complaint was that there was no hot breakfast available on Thanksgiving morning-this forced us to pay for a hot breakfast elsewhere.

Our room was huge, which was nice since we had our fur baby with us. They do need a larger dog park area.

Went to Johnstown for a family visit. The hotel is in a great location and overall was very good. Its about time for a renovation on the property. You can tell the hotel is maintained pretty good but a lot of fit and finish items need to be addressed. Elevators need new flooring & they're terribly loud, especially the doors opening and closing. Electrical outlets are worn out & loose. Outlets are also placed in terrible locations in our room. The property and rooms were clean but definitely needing a spruce up. The breakfasts were not good at all but the staff seemed great. Water pressure for the shower & faucets was very good. I would definitely stay again but hopefully a freshen up is in the near future.

Close to the airport and family. Eating establishments nearby. Exceptionally friendly staff!

We picked the hotel so the kids could go swimming - I checked but when we arrived they said the pool was done for maintenance. very disappointed

Nice location. Room charges were a big shock. They are double what any Hampton Inn would have charged a couple years ago for the same room type. Your prices for your place in the Hilton family are just too high. I paid almost $500 for 3 nights. I wouldn’t recommend Hampton Inn to anyone at this point.

Reserved a 2 queen bed room for 3 guests. Was given a 1 bed room and no other bed. Gave no legitimate reason or any apology. Place was fair, clean but worn and mediocre decor and furnishings. Small indoor pool filled up with about 20 kids - did not even attempt to get in. Breakfast smelled good but did not stay as we had to catch up with 3rd guest who had to go elsewhere due to room problem.

I was very comfortable with my two young kids. The environment was clean and breakfast was hot and tasty. Aside from the small dog barking most of the night, I would recommend to friends and family.