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Best Western Suites

2 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1008 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

Best Western Suites is a family-friendly hotel with spacious, clean rooms and a surprisingly good breakfast. Families appreciate the comfortable beds, the availability of sofa beds, and the pool and hot tub, although some maintenance issues have been reported. While some noise from outside may be audible, guests generally find the hotel to be well-maintained and offer great value for money.

Guest highlights

The surprisingly good breakfast with a wide variety of items that are always replenished
The comfortable beds and sofa beds
The clean rooms and well-maintained hotel
The pool and hot tub (although maintenance is sometimes an issue)

About the hotel

An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.

Nearby attractions

Best Western Suites is located in Columbus. Early Television Museum and Ohio Craft Museum are cultural highlights, and some of the area's landmarks include Palace Theatre and Ohio Theatre. Anthony Thomas Chocolates and Ten Pin Alley are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free continental breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
John Glenn Columbus International Airport
23 km from this hotel
James M Cox Dayton International Airport
91 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

58%

4 star reviews

17%

3 star reviews

17%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Suites

Showing 1 - 10 of 12 reviews

Latest reviews (12)

B

Brittany

28 Mar 2024 - 29 Mar 2024
reviewed on hcom

4 out of 5 stars

We had a great time swimming and spending time together. The floors in the bathroom and in the pool area were a bit dirty and in need of maintenance. Nothing horrible but do need some attention. The pool and hot tub were warm and the kids loved it. Breakfast was amazing. The best Ive seen at a hotel!
J

Jessica

23 Mar 2024 - 28 Mar 2024
reviewed on expedia

2 out of 5 stars

The bedroom was nice, large, and clean.. until I moved the couch or nightstand. Dusty, dirty, and even a pink fingernail. We came for my child’s spring break because of the heated pool, but it was closed multiple times over our 5 day stay for “maintenance” that lasted for >5 hours. We were checked in under the wrong name. We asked for towels multiple times and no one was at the front desk every time we walked up. I don’t mind people smoking either, but they were clearly doing it in the room above us as the smell was inescapable. At 7:00am two mornings, they were doing construction on the room across the hall, adding new mattresses, singing loudly and yelling to each other. There was one employee we saw working diligently, maybe in her 50’s and blonde, she was very kind.
A

Ashley

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Traveled with 2 children , we enjoyed our stay
J

Josephine

19 Oct 2023 - 20 Oct 2023
reviewed on travelocity

5 out of 5 stars

Large room very clean. Only thing not good was we are a family of 4 and only towels supplied were for 3 people. Should have had room prepared for 4 people.
A

Amber

22 Sept 2023 - 24 Sept 2023
reviewed on hcom

5 out of 5 stars

The workers were all very nice. Beds were super comfy, kids enjoyed the pool and the hotel breakfast was surprisingly good!
B

Brenda

20 Jul 2023 - 22 Jul 2023
reviewed on travelocity

3 out of 5 stars

Was disappointed that the hot tub was cold and the pool was very cloudy, my room was handicapped and it smelled like mold.The breakfest was good had a variety of breakfast items. The last day the kids wanted to go swimming and they closed the pool down but for 2 days it was cloudy.
G

Ganesh

15 Jun 2023 - 18 Jun 2023
reviewed on travelocity

5 out of 5 stars

Stayed here with my family, including a year old infant for 3 nights. Rooms and the entire hotel were well maintained and they were so clean and tidy. All the amenities and services they highlighted were reachable and were in good working condition. The Staff were polite and helped all along the stay. No extra cost for parking. We enjoyed the pool/hot tub as much as we could. Morning breakfast was good and items were refilled quickly. The only hustle was that you could hear outside noise from people passing by your room. Ultimately I would recommend this for everyone one who prefers to stay in a budget hotel with cleanliness as their top focus.
L

Laura

19 Aug 2022 - 21 Aug 2022
reviewed on hcom

5 out of 5 stars

We took our little one on her first weekend getaway and we couldn’t have asked for a better place to stay. We felt safe in the area, the room was extremely clean, and she was totally enamored by the sofa bed…I was amazed at how comfy it was as well! The front desk staff was wonderfully accommodating and helpful. The housekeeping staff had done an excellent job with our room and the property in general. And the best for last…breakfast. I have never been so amazed by a continental breakfast before. Nothing was ever out of stock, cold or yuck. It was all incredible and my picky toddler even ate! Overall a wonderful experience!
A

17 Jul 2023 - 18 Jul 2023
reviewed on hcom

3 out of 5 stars

The sofa bed was really uncomfortable and squeaky for our kid (which was bothersome for all no matter how quietly he’d try to get up in the night.) Would have been nice for the front desk person to have asked if we’d like the bedding for that bed (we thought it would be in the closet) so we didn’t have to call and go get it. Prefer that both sides of each bed have a little shelf for water/books etc…only those closest to center of room have a place for these things.
A

14 Jul 2023 - 16 Jul 2023
reviewed on hcom

5 out of 5 stars

Great service, nice workers, extremely clean, breakfast was super yummy. Perfect place to stay for a family getaway.
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